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"First time staying here, we were there for 2 nights. Reception staff were lovely, really friendly every time we spoke to them and even had a laugh on the phone. Proper nice vibe. Breakfast staff felt a bit abrupt though, like you were being rushed while eating which wasn’t great. The room itself was beautiful, at the top floor. That said, the stairs nearly finished me off and the blast of heat from the radiators… I almost joined the ghosts up there. Speaking of which, the place definitely has a bit of a spooky feel. The courtyard was stunning, really peaceful, and room service was great, super friendly again. Only weird thing was we had to prop the window open with a bottle. Overall, really nice stay with a few quirks… and yeah, a couple of spooky things did happen 👀 also I think the staff got sick of me asking about dessert of the day and being disappointed it was lemon tart!"

"Room was very clean and modern, bed was a super king and mattress was comfortable. No road noise whatsoever from A1. Reception and corridors all very modern. Car charging is available on site "

"Amazing place fantastic staff "

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"Excellent staff, food was great Great location just off the A66 Lovely hotel, just needs a little bit of TLC"

"Very attractive grounds and hotel facade. Internal amenities were reasonable. But restaurant was dire....both dinner and evening meal, disappointing after / before long drive. It photographed well on the website but I should have taken the time to look at the menu...clue would have been there."

"Welcoming staff. Room clean. Bed very comfortable No meals taken. "

"Front door lock needs some attention on outside room (233) Radiator/heater couldn't switch off. Knob was balanced on the on/off valve so was a known issue. No offer of another room The breakfast 'display' is dismal! The continental section is not even worth the effort. No pride. No music in the breakfast room 4/10. Bit of a joke"

"We had a great stay at ramside hall , lots of facilities to use ,"