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"We arrived tired after travelling most of the day but found that we had made an error on the booking. Abbie on reception took it upon herself to sort out the error and advised us to relax in the bar while she sorted it out. We cannot thank her enough for her help and kindness which really made our stay so very special. THANK YOU Abbie."

"Superb friendly staff. Great location. All round very good. Rooms are a little old fashioned but this didn’t matter. Staff were outstanding."

"Always a a good stay with comfortable rooms, helpful staff, and nice food, including excellent breakfast. I would like the bar, restaurant menu to vary though as it has been the same for the many times I have stayed in the last few months. "

"Excellent location. Staff very attentive, friendly and efficient "

"Comfortable and conveniently walkable for Durham city."

"10/10 very lovely and beautiful, relaxing and staff very friendly "

"A great property with leisure facilities and parking close to Durham (<10 minute drive or park and ride opposite carriageway) Room was lovely but surprised no air conditioning or fridge and it did get a little hot overnight "

"The rooms, castle, grounds and staff were all perfect. So welcoming and comfortable. Lovely touches and features. On site dining was Devine."

"Great place old castle rooms are stunning courtyard roms are average"