Search Apart Hotels in Pleasant Ridge

"I had double booked my reservation, and cancelled the wrong date as soon as I learned of it. This hotel still charged me for both. They accepted over $400 and refused to cancel it because it was a "no show." They present themselves as a luxury hotel, but their customer service was that of a much lower class facility. I would not recommend booking here under any circumstances. They provided no service at all, but they kept my payment. "

"Everything was as expected"

"The ROKU TV was difficult to use."

"Beautiful hotel! The beds are comfy, good shower pressure and nice toiletries. The roof top bar has some tasty drinks and amazing views. The only reason I am giving it a 4 star instead of 5 is the walls are real thin. Neighbors came back to there room arguing at 4:30 am and heard that. Also heard them making up at some point later in the morning lol. If you are going to a concert or a game, Nemo’s bar across the street has shuttle service. The italian place also across the street was delicious! We had a perfect night "

"It was good the pro"

"Didn't get a chance to use it closed at 9pm Didn't open until 10am so it was close to check out"

"Quick check in "

"Clean room. Facility is clean. Structured. Room very comfortable. Valet attendants go above. Courteous, helpful as I am handicapped needed care to load/unload. Once we learned the access to the hotel not being where the casino is was much easier. A lot of construction in the area. "

"My room was great, the heater broke but the maintenance guy brought me a portable one right away. The only downside was there were towels left in the dryer when i checked in. Location is great. Staff are very helpful."