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"Staff is phenomenal! Restaurants are mostly “try to be good” and “look good” but only 2 of them are really nice. The Grill and the VIP one. Breakfast buffet is also very good. Rooms are very good and clean 2x a day- bed were made and towels changed, but 2x a day clean and didn’t have the floors wiped or mopped and I had sand. Room service is excellent 24/7. I just give it a 4 star because: -sauna is just for the spa where massages and treatments are from $180 - restaurants are bad for lunch and better for dinner - Punta Cana location but they play country and American music the pool- what a bummer if you want to get away from America and have a DR experience. Big bummer for us. - night activities are very tacky like most of the resorts- but I think this could be different. Live shows and singers; I found only the Dominican presentation very nice. Furthermore, drinks are great and vast variety. Again, staff is amazing. Be ready to tip them! "

"Todo fue excelente, el servicio, el trato del personal, un poco ya vieja la estructura del hotel, y siento que falta más entretenimiento nocturno, pero es un hotel tranquilo, muy familiar, nos encantó!!! Y lo mejor los trabajadores!"

"It was okay. Too far from punta cana airport."

"Clean and very good service"

"Everything was good, friendly staff, the pool the kids waster park was awesome we really enjoyed"

"For me tha best all inclusive resort ive been in my life, friendly and helpfull staff, restaurants delicious, beach, pool, gym , amazing"

"Fun amenities, friendly staff, delicious food at all the restaurants. Loved Aroma the coffee / icecream bar."

"Todo bien, solo hay que ir temprano a los restaurantes especializados para cenar a tiempo."

"The food needs improvement and dining standards as well most restaurant require pants. "