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"We stayed 6 nights at Excellence Punta Cana. Staff and service were outstanding! Everyone from room service, hostesses, waitstaff to the entertainment team and concierge were very friendly and always ready to help. The resort is very beautiful, clean, and well maintained. The entertainment with nightly shows were great as well. The food quality was ok, but there were few outstanding restaurants like Chez Isabelle and The Spice Hibachi (reservation only), Aroma café (great cappuccino). The gym was very nice too. On Monday nights, they build a village by the pool area with Dominican food and music. Dont know why they don’t have a Dominican restaurant. It would definitely be better than a Mexican restaurant. The Dominican food was amazing. The overall experience was great!!!! We highly recommend the resort. "

"The hotel is beautiful and the service is outstanding. As soon as we arrived the staff made us feel at home, Oscar and Frantz gave us excellent service. Will definitely come back."

"Very attentive staff, amazing room (we had the basic junior suite - I loved the jacuzzi and the bed on our patio was an amazing chill out spot), there are no lunch and dinner buffet so everything is a la carte in various restaurants! The food was uneven from one restaurant to the next but once you figure out your preferences its amazing. Be ready for a lot of red meat! Always found beach chairs and unlimited towels.. when none was available, a worker would move one for you from the pool and set you up! We were not Excellence club and I didn’t feel we missed out on anything. Great overall"

"Our experience at Casa El Paraíso in Las Galeras, Samaná was nothing short of spectacular. From the moment we arrived, we were blown away by the breathtaking views, the peaceful surroundings, and the warm hospitality. The house truly lives up to its name — it is a paradise in every sense of the word. The property is impeccably maintained, beautifully decorated, and offers everything you need for a comfortable and luxurious stay. The rooms are spacious, spotless, and designed to maximize the incredible ocean and mountain views. The outdoor areas are simply magical — perfect for relaxing, taking pictures, and fully disconnecting from stress. The location is ideal: private, tranquil, and surrounded by nature, yet still close to the beaches, attractions, and restaurants in Las Galeras. Waking up here feels like a dream, with the sound of birds, fresh air, and the most stunning sunrises. The hosts were outstanding — attentive, friendly, and always willing to help with anything we needed. Their recommendations made our trip even more enjoyable, and we truly felt taken care of. If you’re looking for a place to relax, recharge, and enjoy the true beauty of Samaná, Casa El Paraíso is the perfect choice. We loved every moment of our stay and can’t wait to return. Highly, highly recommended!"

"Very good"

"Best place I’ve ever stayed by far. Service like I’ve never experienced in my life. They are so friendly and accommodating. Everything from experiences to rides to different parts of the island are set up by a wonderful ambassador and they are so quick. The resort is beautiful and so many wellness options. The food is also great. I will recommended to everyone I know. I can’t say enough about how incredible it is. I never want to leave."

"Room, staff, pool, and restaurant were all great. Its a beautiful location. Highly reccomended."

"Spotless brains clean rooms The staff is the best "

"Good service "