Pembroke Hotels from ₹6,332

"Upon arrival the area was full of angry people. Fights in the parking lot and a mob in the lobby. There were no clean rooms to be had. No housekeeping staff on the premises. They refused to assist and turned us away. This was the last thing we expected to have happen. We were taken advantage of by other establishments because of the desperate situation we were in. By far, the worst hotel experience ever."

"The room and the bed was terrible both of us had a terrible neck ache and stiff neck will never stay at this place"

"I had booked a double room with two beds when we checked in we were given a room with one king size bed. When going to the front desk and ask them about it they said they didn’t know why that happened even though it shows on the system, we booked a double. However they were fully booked for the night. After going back-and-forth for a while, we were offered a pullout bed, which is completely painful. After asking if somebody would make up the bed for us, the gentleman at the front desk asked if we wanted him to do it. Apparently, he was the only one working in the hotel. We were not offered a refund for the night. We were told that the next day they will see if they can put us in a different room. nobody bothered to try to reach out to us until we went back to the front desk to ask. This is completely unacceptable as I had made this reservation months prior. When we wanted to check out late, we were only given one extra hour, even though they could’ve made an exception. So we ended up leaving early."

"The bathrooms desperately need updating But overall a nice place to stay as it’s convenient to loads of shopping and eating clean and staff are wonderful !"

"When we checked into the hotel, there was a young lady that checked us into the wrong room. After they corrected and put us in the correct room, I received all of these charges on my credit card when I should’ve only received the charge for an incidental fee. They need to make sure that staff that are checking people into the hotel know how to read listen and do the process correctly. Parking was good. Breakfast was good. The room was clean."

"Was ok"

"The room has smoke in them"

"This was a quick trip for me. Property was nice but could have been cleaner. Staff was mia but friendly when came around."

"Wonderful breakfast"