Studio Double | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
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Reviews of Appart'City Confort Le Bourget-Aéroport

3 out of 5
Appart'City Confort Le Bourget-Aéroport
158-164 avenue du 8 mai 1945, Le Blanc-Mesnil, Seine-Saint-Denis

Reviews

7.6

Good

Rating 10 - Excellent. 142 out of 497 reviews" "
Rating 8 - Good. 182 out of 497 reviews" "
Rating 6 - Okay. 102 out of 497 reviews" "
Rating 4 - Poor. 45 out of 497 reviews" "
Rating 2 - Terrible. 26 out of 497 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second stay here. Love it
Stayed 8 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Overall a great stay. Very friendly and professional staff.
Stayed 1 night in May 2023

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice personel as hosteses and very clean laundry, sauna and fitness room
Stayed 2 nights in Apr 2023

2/10 Terrible

Ricky

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
apart from proximity to exhibition area, service is bad as no proper cleaning, elevator not working on my floor
Stayed 5 nights in Feb 2023
Response from Kely on 10 Feb 2023
Monsieur, Madame,Merci pour votre appréciation sur notre établissement.Je regrette de constater que votre expérience parmi nous ne vous ait pas donné entière satisfaction.Soyez assuré que tous les éléments évoqués seront partagés et discutés avec nos équipes.Concernant la propreté je suis surpris, et navré. Cela ne devrait jamais être le cas et nous allons redoubler de vigilance.Malheureusement, la configuration de notre établissement ne nous permet pas l’installation d’un ascenseur.Nous espérons avoir l'opportunité de vous accueillir une nouvelle fois.Chaleureusement, L'équipe de l'AppartCity Le Bourget - Aéroport

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2023

6/10 Okay

anthony

Travelled with partner
Disliked: Cleanliness, amenities
Convenient for air space museum. Nothing special to say about hotel It has oarking!
Stayed 3 nights in Sep 2022

10/10 Excellent

Bienvenue

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Bosiko

Liked: Cleanliness
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Marah Grace

Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Prince

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was really impressed with the rooms especially after reading the reviews - I was expecting the worst but was pleasantly surprised. Everything was clean, modern, comfortable and I particularly like the extra table on wheels next to the bed. The kitchen could’ve had a light over the sink but a dishwasher was appreciated. Location is a bit further than I initially thought from Paris. I was disappointed that the manager would not refund our money as we decided not to stay the last night, I would have thought he could’ve refunded 1/2 at least as they could still rent it out and would then get double the money for 1 room. At least we saved some money by parking on the street.
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 8 nights in Oct 2019

6/10 Okay

Adamu

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Very poor Room service.Just clean the room once a week that does not include cleaning the floor. No phone in room ask for one and never got.it.
Stayed 9 nights in Aug 2019

10/10 Excellent

Pankajkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable .. nearby airport but bit far from eiffel tower and museums
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY from THIS DUMP!!!!
The minute I stepped into my room, I wanted to run away as fast as I could!!! I rented two rooms for our 5 night stay. One was for the two 18-year olds, the other for my daughter & me. Our room smelled of cigarette smoke as soon as we opened the door. I requested a new room. The young gal at the counter gladly moved us. The second room had a hole in the bathroom door, one of the twin beds squeaked horribly, & the ac did not work. She moved us again. The 3rd room was missing curtains, had a putrid smell, and the toilet looked like it had not been cleaned in years. I gave up at this point & stayed because we were so tired after traveling all day. There is only 1 kind gal (I wish I remembered her name). She is very soft spoken & welcoming. All other staff are EXTREMELY RUDE, especially Alex. One night we returned from Paris to find the vending machine empty&inoperable. We really needed to buy water bottles but the disgusting little store down the street was closed. I asked Alex if we could buy waters from him. He gave me 2 & I asked for 2 more, offered to pay but he became angry, saying,”I’m going to make an exception this time!” I reminded him I payed for 2 rooms w/4 people. He said “it’s not my problem”. He continued to argue! Location: about 25 min (by Uber w/no traffic) north Paris w/a bus stop in front of the hotel, which will take you to a metro station then take a train to Paris. Bus/train takes is 45 min commute. SAVE TIME & $$$ STAY IN PARIS, not in this DUMP!!
Stayed 5 nights in Jul 2019

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Angela

Liked: Cleanliness
Disliked: Room comfort
Could Have Been...
Upon looking at the hotel, it is great. However, during my stay, there was no AC or Wifi. When I asked abou the Wifi, I was told each day of my stay "tomorrow" which never happened, at least during my stay. Wifi is listed as one of the amenities to the hotel. As a tourist, I depended on this. Also, the AC unit was lit but never came on. When I advised them of this, they sent a maintenance person who said they'd be back in five and never came back to repair the unit. What might have been a wonderful stay was marred by the lack of Wifi for a tourist in another country and the lack of AC during warm summer weather.
Stayed 2 nights in Jul 2019

4/10 Poor

Jackie, New York

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Had to paid 20 euros to check in early. No WiFi my enter stay which was very disappointing. My air conditioner didn’t work. Very far from Paris city center. Not happy with my stay
Stayed 2 nights in Jul 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness and friendly staff Location (close to the train station) All the shops nearby
Stayed 7 nights in May 2019

8/10 Good

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, good public transportation
Staff was very nice even though I am very demanding. They put me in a new room until I was fully satisfied (I tried 3 rooms) !!! The hotel is located between the CDG airport and Paris with many buses and RER to travel on a budget with the famous NAVIGO pass. The hotel room included a kitchen area, very handy when you are on a tight budget and want to prepare all your meals. Furniture, bed, TV and bathroom area were great. I just had complains with the lack of dishes in the kitchen area and the coffee maker and they gave me new ones !!! Know that this hotel is located in a low class neighborhood so you should adjust your expectations. Bus stops are just in front of the hotel and bus 152 will take you to Paris Porte de la Villette in a few minutes, bus 350 will take you to CDG airport.
Stayed 8 nights in Apr 2019

6/10 Okay

Menachem

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
an ok stay if you don't have big expectations
The hotel staff are very nice and pleasant to deal with and the location was ok for the air museum and also the parc d'expositions le bourget for the trade show that I went to. (But if you are going to the expositions, it is a 10-15 min walk to get to the main front gate.) The lobby was very nice and tidy, with a good seating area. I had a studio apartment which wasn't really as nice or spacious as I was expecting. All of the 'kitchen' area was actually inside 2 cupboard doors, rather than a proper kitchen. Some of the things in the room seemed a little tired and worn, for instance marks and scrapes on the floors, the shower tap coming off the wall, the heater/air conditioning has a weird cover on it that was loose and possibly had anti-mouse/rat pellets inside, which made be not feel so happy about being there... There is car parking on site for a fee, the wi-fi was free and good. There is a sauna which I didn't see. Overall, an ok stay if you don't have big expectations.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I arrived at 13:00PM, the front desk told me they had empty room but I have to pay for earlier check in, otherwise I have to wait till 15:00PM. Maybe they are following procedure, but I don't like it. I know most of hotels will allow earlier check in after 12:00PM if they have empty room.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
I booked this hotel for a week. I was visiting from New York. I spend my first three nights there with no heat and got sick ; when I requested for heat the guy told me it was normal which I found to be strange so I tried again the following night and another guy finally came in and inspect the room and suggested that I change rooms. It seems like not all of their rooms have heat which is something that they need to work on ; because I'm actually a medical personnel and if this situation have gotten worst to a flu or fever it wouldn't have been pleasant. But besides for that most of the staff is very helpful.
Stayed 7 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room cleanliess was terrible. They gave me a room without doing the required room service. The previous guest left on late checkout and they only arranged the bed and gave me the room without doing the service. Noting that there was plenty of time to do so, as i asked for late checkin (at 9pm). Moreover, when i called the reception to change the room, he said no available rooms and he asked me to wait him so he come and check the room by himself. I called him twice during one hour and he was completly unpolite by not showing up, as he said. So on top of the terrible cleanliness of the room, the staff behavied unpolitely.
Stayed 1 night in Oct 2018

8/10 Good

yolanda, atlanta, ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff, 20min from cdg. very good if youre traveling with children
Stayed 1 night in Sep 2018

2/10 Terrible

raghav

Disliked: Cleanliness, staff & service, room comfort
THE hotel cleans the room once a week
Stayed 5 nights in Sep 2018

8/10 Good

nick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Don Gael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel won't give your money back
Bad and not safe !!!!!!
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2018

10/10 Excellent

MM, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Little far from the city centre but easy connections by bus and then train
Stayed 5 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
out of desperation
was transferred to this hotel since our other place to stay was cancelled. Worst hotel i have or will ever stay at. Not a safe area to stay with family and not convenient to any public transportation. do not EVER stay at this hotel.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Shirley

Paris Room with a view - Not.
Hotel situated on a busy road with many Indian and Chinese resteraunts ajacent. Secure parking and good reception facilities. The room was clean, with spacious shower room with W/h basin and toilet. Facilities for cooking available. Limited cleaning equipment. Tv. The room however was dark, on the 2nd floor overlooking a patio where people brought their picnics. Breakfast was overpriced at nearly 12 Euros and the quality was poor. Pets were welcome at an additional 10 Euros per night. Staff were pleasant and helpful.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
OK for a budget trip.
Pleasant stay. Was there for four nights yet my room was not attended to ....no change of towels...nothing!!! Also took €150 extra which I was assured would be credited back to my debit card on check out. It has yet to be refunded. Not good business.
Stayed 4 nights in May 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel staff were fantastic, very helpful and friendly. The room was clean and as described. However covering the window was only a net curtain and curtains that covered only half of the window, so a lot of different lights (neon and flashing) from the restaurants next door and cars driving by (a very busy road) came through until late. The room was very warm when i arrived, the air conditioning unit worked but it was very noisy. So the light and the noisy ac unit didnt make for a good night sleep.

8/10 Good

Muhammad Maaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Saddique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
Not happy with the service too many things to list here
Stayed 1 night in Jul 2017

4/10 Poor

Nick, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel toilets stink
My second time in a month staying in room 223. Toilets stink really really bad. Hotel is clean, very well situated Airport 350 bus stops across the road, no parking available, try the adjacent streets and pray you don't get bumped. Staff can't get your door key activated first time right and I mean I have had this 3 times. On customer service, they don't care about that smile, they care about that 150€|night authorization on your card in case you DAMAGE the facility.
Stayed 1 night in Jun 2017

2/10 Terrible

jay a, louisville ky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Worst hotel in paris do not go! If you ask for towels you get charged had to use the same towel to shower!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort