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"convenient location and lovely staff! onsen hours quite convenient as well."

"Stayed in the western style room with open air hot tub. The room was quite spacious, especially compared to other hotels in Japan. The room came with a massage chair which we enjoyed. The hot tub was on the small side but was able to accommodate two adults, and the temperature was perfect! The dinner and breakfast at the hotel were both excellent. We only stayed one night but would have loved to stay longer"

"One of the best and new hotel in Otaru "

"スーペリア ツインルーム シービューを予約しました。 彼女が客室内の浴槽を楽しみにしていましたが、虫（蛾とキノコバエみたい虫）がいっぱいて落胆でした。 浴槽の中にも何匹の虫の死骸が浮かんでいました。"

"Second time in this hotel and is getting better and better "

"Hotel was a great place to stay. "

"Great location n great breakfast with awesome views"

"Loved buffet and onsen "