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Grids Premium Hotel Otaru

4.0 star property
Travelers unwind with rejuvenating spa treatments while taking in peaceful canal views, as the hotel's knowledgeable concierge reveals hidden local gems

Choose dates to view prices

Located near Otaru Canal and Sakaimachi Street, Grids Premium Hotel Otaru offers a tranquil escape. Guests can recharge in the sauna or steam room, enjoy a buffet breakfast, and stay connected with high-speed WiFi throughout their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is ₹5,068
₹5,619 total
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2600 for adults and from JPY 1300 for children
  • Uncovered self-parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Grids Premium Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grids Premium Hotel Otaru?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Grids Premium Hotel Otaru on 25 May 2026 start from ₹5,068, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grids Premium Hotel Otaru?

Self-parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Grids Premium Hotel Otaru?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grids Premium Hotel Otaru?

Checkout is at 11:00 AM.

Where is Grids Premium Hotel Otaru located?

Situated in the historical district, this spa hotel is within a 5-minute walk of Bank of Japan Museum and Sakaimachi Street. Otaru Canal and Otaru Music Box Museum are also within 1 mi (2 km). Otaru Station is 8 minutes by foot and Minami-Otaru Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 277 out of 443 reviews
Rating 8 - Good. 130 out of 443 reviews
Rating 6 - Okay. 24 out of 443 reviews
Rating 4 - Poor. 9 out of 443 reviews
Rating 2 - Terrible. 3 out of 443 reviews

Reviews

Verified

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities
Nice room, clean, great staff, excellent breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Siripin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a pleasant stay. Breakfast was super good and great variety. The room is a clean but a bit small. Only have enough space for one mid-size luggage to lie down and open. We got 2 luggages and need to take turn.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ehud

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing rooftop onsen with indoor and outdoor pools and sauna. Good breakfast.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services and the room/bath are clean and well-maintained.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shih-Ping

Liked: Cleanliness, staff & service, amenities
A compact and modern hotel with very pleasant and helpful front desk staff, including an intern. The breakfast is tasty.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities
Clean. Friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

FungYi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location hotel

Spacious room, breakfast in hotel with good variety of choices, worth to have breakfast in hotel as not many breakfast choices around the hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Vincci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Otaru canal and shopping areas, the room is clean and spacious. The hotel has a public bath that is very good after a day walking
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Shuk Yee Rita

Liked: Cleanliness, staff & service, amenities
Airport bus just opposite the hotel. 10 mins walking distance to JR station.hotel is clean, sraff are pleasant.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Chun Yin Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified

8/10 Good

Kinuko

Liked: Cleanliness, staff & service, property conditions & facilities
Location was walkable and convenient to various sightseeing spots. They provide a portable mirror which is convenient to do makeup.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

FungYi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

good spacious hotel, location is good. Breakfast with variety of choices, worth to try as not many breakfast available around. overall is good experience
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Miao-Ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Yu was super nice — friendly, helpful, and very enthusiastic. She even introduced us to the nearby area and shops. This hotel is really great value for money, and we’d definitely love to come back again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tzuyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay, very little time spent here other than to sleep and have breakfast. Room was clean and comfortable with great shower pressure. We did find the A/C hard to adjust though. Breakfast was great. Train station is an 8 min walk from the hotel.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sang Hee

Liked: Staff & service, amenities
Facility is older than in photos. Overall good stay. Great breakfast and public bath!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Stayed 1 night in May 2025
Verified

8/10 Good

RAEWYN T M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Guoying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the art museum, Japan Bank museum, and the historical rail tract. Nice dining options nearby.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little tourist hotel in centre of otaru

Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

HANYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was great, but what really stood out was the beautiful ocean view from the hotel window. The sea view from the outdoor public bath on the 11th floor was also fantastic. Everything was wonderful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to everything in Otaru. Clean, close to train station and good restaurants.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Hoe Wee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids.
Stayed 2 nights in Dec 2024