Search Hotels Near Ohio Governor's Residence and Heritage Garden, Columbus

"Did not honor cancellation"

"They serve breakfast AND dinner which is great for families. "

"I was canceled about an hour before check-in time. When I was able to reach a hotel "ambassador" after 3 attempts, I was told 1st Class Guests take precedence over me. THIS IS UNNACCEPTABLE. If I had canceled this late, I would still have been charged. RESERVATIONS MEAN NOTHING TO THIS HOTEL."

"Shuttle was great, timely and staff very kind and helpful."

"The hospitality was great "

"The gentleman couldnt find my hotel.com reservation, so he put a $100 hold on my credit card for several days. There was no food on the breakfast bar and there was still 45 minutes before breakfast was over. There was no plates, we were told they were all in the dishwasher. Only waffles to eat out of bowls. Then when food was brought out, it was some microwaved chicken tenders. They clearly didnt expect.people that dont live there to come down to eat. The elevator was broken. I just had a hip replacement and once I got all the way up the stairs with my belongings, the door keys didnt work and I had to travel all the way back down.to the lobby. Its clear that the only money put into the hotel was to update the lobby, as the rooms are antiquated with old appliances and cigarette burns on the tub. Once we.got in our rooms, there was.nothing to explain check out time or breakfast hours. I was TRULY upset that I paid the amount I did for a subpar hotel, and plan on contacting management, as I would like some type of compensation. "

"Easy!"

"The staff is rude and not very helpful there is never any towels or washcloths or hand towels in the rooms and when you ask for them they get an attitude about having to give them to you when they do bring them to you they are not the cleanest "

"Great property! Perfect for tournament goers. Always clean and consistent. Close to everything "