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"Staff are very friendly, and the location is perfect - right on Waikiki beach, 10minutes walk from the shopping district, a great restaurant (Lulus) 2 minutes walk, and an Avis car rental on site with the hotel offering valet. But the property is tired. Bathroom looked worn, with caulk needing replaced, room door showing broken laminate around the security latch area, and the furniture showing scuffs and dings. Worst issue was the elevators. 6 of them, but only 2 go to the ground floor (reception is on the 2nd). And when we were there I only ever saw one of the two that goes to the ground floor working. The valet staff even recommended taking the escalator to reception - not just to check in but to get back to your room and avoid the lobby bottleneck. And the list system is one where you enter the desired floor on a central console and the system tells you which lift to take - they are pre programmed. But either the algorithm is off or something else was wrong because waits for a lift could take 10 minutes in busy periods like first thing in the morning or early evening. On one occasion the central console even helpfully suggested "try again later"! Elevator lobby at that point jammed with thirty people or so trying to get back to their rooms. Its a great location with lovely people, but despite the price dont expect a 4 star hotel experience in terms of infrastructure. If they would refurb the rooms and fix the lifts would be perfect. "

"The location of the hotel was great! Very convenient in terms of closeness to the beach and restaurants. The amenities are good! It’s nice that they give you chairs to take to the beach. We got an ocean front room and initially it was on the 9th floor and the street noise is very very loud. We asked to be moved to a higher floor and we were accommodated the next day to a room on a much higher floor. If you are staying here, try to be on the highest floor possible to avoid loud noise from the street, especially if travelling with little ones. Overall, our stay was great! Highly recommend this hotel! "

"Staff was great!"

"everything top tier "

"I had breakfast every day there I wish there was more variety. It wasn’t as good as it should’ve been. I hated to have a partial ocean view. I loved that."

"within walking distance of a lot of things very friendly staff overall nice place to stay. older feeling building with some amenities that could be updated"

"We chose a modest room, our companions upgraded and were very pleased we were staying on our way to another island. Very clean. Staff was indifferent, poor job at the entrance, virtually no bar, breakfast was available by the pool at 7 in the rain without another soul present. The restaurant was in an awkward spot and good (B) but was supposed to be Japanese restaurant and was not. Not a great experience for the price, but the whole area is really expensive. "

"Waikikiの雑多な雰囲気が苦手な人にお勧めです"

"GREAT LOCATION AND PROPERTY"