Search Cottages in Norwalk Islands

"When we arrived after 10:00 pm we were unable to check into our room. There was a homemade sign stating that the desk clerk was away and would not return for over an hour! Fortunately the staff that was on duty-although equally nonplussed, were eventually able to get us into our rooms after about forty minutes. Really never had that happen before. Hope everything worked out for the desk clerk and whatever called them away was straightened out. The security officer, Cory, was great and really helpful. Breakfast the next morning was fine and the hotel was okay in other respects."

"Clean room, welcoming staff."

"Hotel needs a nice renovation"

"The Good: The sheets and towels were always fresh & clean, shower & hot water good. Parking excellent. Heat & A/C unit excellent. The Bad: This place is for anyone who only needs a shower and a bed. All 4 pillows on the bed rate the worst I have ever had around the entire world. I have no sense of smell, and I could smell stuff that I could not identify. No elevator which I was told up front so you have to climb a straight set of steps. I CANNOT BELIEVE THIS HOTEL COULDN'T AFFORD TO PUT OUT SOME COFFEE IN THE LOBBY OR THE "NOT USED, FORMER" BREAKFAST AREA. There is no staff other than a person sitting behind a window. The Ugly: Our room was a complete mismatch of furnishings. The entire building (including our room) is very old looking and worn out. Our bathroom door would not close and has patched holes in it. The owner need not respond to me. I think you should be ashamed at how cheap and rundown this place is. Jeffrey Lynn & Wife 04/22/2026"

"Breakfast was very basic, coffee was refilled eventually during time. The main lobby area is comfortable with a small area to purchase sodas/snacks. Room was clean, bed/pillows very comfortable, towels and sheets new, shampoo/wash in shower, complimentary bottled water. Good size closet, could use some sort of hook or towel bar. Our TV never worked, we kept resetting but it could not connect to network. I did not report it since we already had to move once because our bathroom door would not stay closed (they did move us without issue) The fridge did not chill but we didn’t need it. We were on first floor and able to park near room but this also meant that our neighbors continual smoking outside our room was very unpleasant. Be aware it is more of a motel style with office separate than rooms if that is important for your stay. It is a very good location with many restaurants and shopping, short drive to beach. "

"Room dresser drawers would not close. Had to put the luggage stand in front of it. The closet back was coming apart. The bathroom had missing trim or tile behind the toilet."

"Parking was fine. But there was no breakfast despite a good breakfast having been advertised. Not very clean. No tea and coffee making in room. I tripped and fell on the uneven darkly carpeted outside corridor, hitting a brick wall."

"Everything was great. The bed is firm. Breakfast was good."

"I usually stay at double trees becauseI find they are consistent quality. This particular double tree is in need of renovations. Its nothing terrible but just many little things adding up. The flange around the shower head wasn't attached to the wall so you can see the hole where the pipe goes in. The bathroom was clearly painted over wall paper. The peep hole on the door wasn't attached right so i had to rotate it around to make sure the peep hole was covered. I was there for 3 nights and there were multiple big greasy handprints on the window in the hall by the elevator that were never cleaned. One of the elevators wasn't functioning. My husband had to call one day because the toilet wasn't functioning (it was fixed while we were out). You need to ask for someone to let you into the little convenience store area, so there isn't anything readily available to eat after the morning buffet closes. Oh and you are paying for parking in their parking garage. None of that is all that terrible but also for 200 a night I expect a little better, or at least fewer issues. The staff were nice. The bed was comfy. It was close to where I needed to be (but not right in the middle of everything). I will probably try a different hotel next time I am in the area, but wouldn't go so far as to say I would never stay there again - particularly if renovations occur."