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"Stay was good. No issues. "

"Nice sized room with a sofa that was a great touch. Bed was comfortable. Room was very clean. Keurig in the room, which was a great feature as I was there for 4 nights. The evening staff was very kind. I was there while I was working night shift so I didn’t interact with the day shift staff often, so I cannot comment on their helpfulness. It is a quiet location, right next to an interstate on ramp so getting places was simple. The only downside is that the hotel is dated and a bit run down on the floors and in the room. That is a minor downside as everything is in working condition and available. Overall it was the best lodging that I had while working in Providence. I had been using Airbnb, which was so awful that I have completely sworn off that platform for life. So thank you, Holiday Inn for salvaging my experience. "

"Enjoyable stay - comfortable bedroom & clean bathroom. "

"The room was clean. But the shower knob was already broken, the bathtub floor had a massive air pocket. The night staff was passed out in lobby when I was checking out had to call the phone. Took the woman 5 minutes to get up lousy service. The room was very clean, but the walls paper thin."

"The hotel itself is a very nice property, lobby and rooms are quite attractive, spacious and well-equipped. Amenities and service, not so much -- couldn't get a room assigned at 2:30, sent to a room that had not been cleaned, no coffee in the lobby before 6:00, none of which were extreme but cumulatively giving a sense that this hotel is not as nice as it could be and should be. It started as a high-end downtown option and has slowly but surely become a good but by no means exceptional hotel. Location is very nice, downtown Providence and within a few blocks of many restaurants and other amenities."

"The room and breakfast was good! I would stay again."

"Place is nice and clean good the staff very nice and also the manager too .good place to be parking easy to fund free parking "

"No breakfast. They charged me 5 dl. for a small cup of coffee. To old for the price. "

"Counter staff....awesome! Very friendly and help ful. House keeping one big fat zero. Asked several times for house keeping. Front desk said they would send them. We had to make own beds and take out our own trash. Had to get TP paper from the front desk. Whenever, i needed something inregards to what house keeping should do. Only two floors have working ice machines. Pool was closed. Although, i love the convience of its location, friendliness of the counter staff and affordability, i might be looking for somewhere else. "