Search Beach Resorts & Hotels in Northwest Rochester

"i contacted hotels.com customer service- when i arrived at the time i indicated on my reservation- noone was at the desk , a large sjgn was posted that said " we have no rooms- we are full". There was a phone # listed for emergencies- i called it X3, my call was dropped each time. I waited 20 minutes and no one showed up, then i left. I contacted hotels.com and are awaiting a refund. i was appalled by this establishment."

"Room was clean upon arrival, one of the house keepers had an attitude. the breakfast was okay, not much options, the hot tub was dirty the first day once i address it to staff they cleaned it and it was better. This is place I stay when visiting family. I have stayed here like 4 to5 times. I do recommend. "

"Cleaness customer service quiet"

"Love this hotel always clean staff always professional "