Search Hotels in Northwest Carmel, Carmel

"The hotel itself was beautiful and had a relaxing atmosphere, especially the outdoor fire pit area with a great view. However, there were several disappointing aspects during our stay. Self-parking was extremely expensive at $56 per night, which felt excessive. There was also no bell service available to help with luggage, making check-in and unloading difficult. I was surprised that the sauna required an additional $20 per person to use, considering amenities like this are often included at hotels in this price range. The toiletries were also not great — the shampoo and conditioner left my hair feeling very dry afterward. One of the biggest letdowns was the outdoor seating area by the fire pit. While the setting was beautiful, the chairs and pillows were noticeably dirty with bird droppings, which made it hard to fully enjoy the space. Overall, the property has potential, but better cleanliness, included amenities, and improved guest services would make a huge difference."

"The property had beautiful grounds. However, they’re very strict about quiet hours. During check-in, the representative spoke so fast because it seemed that she did not want to explain the rules and policies of the hotel so we missed half of the information that was “explained to us.” There was plenty of parking, which is a plus, however they charge for parking per night which due to the high cost of the hotel, you would expect parking to be included or bike rentals because you’re also paying for resort fees. Overall the cost of the hotel does not represent what you would expect you get from the hotel. "

"Charming historic hotel in a very convenient downtown location. It’s within walking distance of many restaurants, Fisherman’s Wharf, Cannery Row, and the Presidio of Monterey, which made exploring easy. Parking was affordable in a nearby public garage, which was a nice bonus for the area. The hotel has a lot of historical charm and character. My only downside was the lack of air conditioning, which would have made the stay more comfortable."

"Everything was perfect! Customer Service was amazing!"

"The tub would not drain. The first shower i discovered it and bathed in others gunk coming up. Then i had to Plug drain to take next shower. I was given the wrong directions to get to my room and had heavy stuff. I had to re park car as well. No refrig or microwave. What kind of place does not provide this? "

"We had a great stay. Only suggestion would be better breakfast options. Does anyone really eat that highly processed, artificial Yoplait stuff they claim is yoghurt?"

"Long tough climb and walk to room "

"The parking is not guaranteed. It is first come first served and they only have 7 spots. Rest is on street which is only from 7 pm to 8 am. I was very annoyed about no guaranteed parking (contra to what Hotels.com said). Room was shabby and not an impressive renovation of an older property. Very cheap coffee maker. Windows without screens. Fireplace worked fine. Gas. Large room but just not great at all. Cheaper pillows and linens. Towels were good quality. Older bath renovation with icky plastic shower curtain. Dreary. But quiet and safe. "

"Very clean. Nice location. "