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"Fantastic location. Friendly staff. "

"This is a wonderful hotel with great service, really comfortable rooms - and the fact that you can access the thermal baths is the icing on the cake! Just a few minutes from the station and the main shopping and tourist areas, the hotel is really well situated yet feels like an oasis of calm. The one minor downside was that the restaurant wasn't open on a Monday, but there were plenty of dinner options nearby. It is one of our favourite places to stay in Bath and we would highly recommend it."

"The room was very clean, we loved the lovely little touches that the staff went to, to make our anniversary stay special (dairy-free chocolate and pillow mist spray). "

"Wonderful stay pool sauana gym all included staff couldn't help enough clean tidy freindly,g Food spectacular very reasonably priced,can park small fee, or use Uber as a little way outta main coty center,beds very comfortable, will recommend to all freinds"

"Staff always polite and helpful, really clean and great location "

"Nice room, staff helpful an friendly "

"Always the best service and comfort, "

"Nice comfy room"

"Very clean and comfortable hotel. Easy check in experience using the kiosk and I was lucky enough to get a room upgrade. Beds were comfortable. They do have quite a narrow air conditioning temperature range - 19c to 23c which did struggle to heat the room on a very cold night that I arrived. Aside from that a very good hotel. "