Search Hotels with Waterpark in Niagara Falls

"Parking facilities extra."

"I was disappointed in the housekeeping. They did not really clean our room… replace cups/glasses . One bed was left unmade and both were not made well or tucked in. I don’t think the sheets were changed. I also found a folded top sheet thrown inside my suitcase. The price of parking overnight is OUTRAGEOUS and too far to cart your suitcases to the Hotel. It cost me $140 for LUNCH at The Rainforest Cafe … I had a hamburger and fries, my son had a pulled pork sandwich and fries , and we each had a Pina Colada… and not the souvenir one’s! These prices are crazy expensive! We usually go to Disney World every year for a Week for about $1,000 more than I paid for 3 nights at this location. We wanted to stay in Canada, but really get screwed over with the prices of things! No wonder so many Americans travel here! It was an ok experience.. but we won’t be returning. Sadly it’s too expensive to travel in Canada!"

"Breakfast was not included with stay and neither was parking These items are important when staying at a hotel"

"We like how convenient it is for concerts"

"Beautiful hotel. Great views of the falls from the room."

"Great place to stay. Close to Cliffton hill and afordable. Staff are really really nice and they take great care in their guests"

"The room could be cleaner. had lots of hair on the floor and stuck to the wall in the washroom. "

"We recently stayed at American Waterpark Resort as part of a dance competition being held at the facility. The room we booked had an infestation of ants and when we brought this to the attention of the hotel the only option they offered for resolution was to send maintenance to spray raid and put out traps (ants were all located on the bed and bedside wall) OR to send housekeeping to vacuum them up. We requested a change of room but were told that was not a possibility and 'was there anything else they could help with'. We were forced to find somewhere else to sleep for the night with no concern of the hotel as we still needed to be present at the facility for the dance competition."

"We showed up for our reservation to find out there was an issue with our room and we are not staying at the oaks hotel anymore but at the Hilton down the street selling it as an upgrade to is at no extra cost. We picked the oaks specifically from its location to a restaurant we were meeting a large group at. While the Hilton wasn’t much further it was not what we wanted when booking. No phone calls or email letting us know, but only finding out when finely making it through the line up at the front desk. We move to the other location which was even busier at the front desk. Get through the line and find out there was no onsite parking left and we would need to drive to a satellite lot and shuttle back. But the shuttle is free and they’ll charge us the same rate that would have been at the Oakes on-site lot. With all of the confusion and check ins at both site it was about an hour and a half to finally check in. What’s even more frustrating is if we couldn’t make it to this reservation we would have been charged for the night as it was non refundable. But we can be relocated to a completely different site no word from anyone and still pay full price. I mentioned this to the front desk at the Hilton and she let me know if I did want to cancel we would have to take that up with the Oakes and MAYBE they would give us our money back."