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Overview of Courtyard by Marriott Niagara Falls USA

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  • Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 299 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 364 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 Bedroom, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Studio, 2 Queen Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More details
4.3
Excellent
Rating 5 - Excellent. 294 out of 514 reviews
5 - Excellent 57%
Rating 4 - Good. 130 out of 514 reviews
4 - Good 25%
Rating 3 - Okay. 44 out of 514 reviews
3 - Okay 9%
Rating 2 - Poor. 23 out of 514 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 514 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2021

2/5 Poor

Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
It was not clean. Our room had used coffee cups & the old coffee filters still in the coffee maker!
Stayed 1 night in Feb 2021

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities
Not much to like. The room i was given was not what i viewed online. The room was very small and not well cleaned. The rug appeared dirty and when i dropped my black hat behind the single chair in the room it was covered with a thick layer of dust when i picked it up. Obviously the chair had not been moved for cleaning in several months. My wife said it was the worst room she ever stayed in. When i complained to the front desk asking for the room i saw online the clerk did not try to make any ammends but instead asked if we were going to check out. We stayed the night only because we were tired after a 9 hour drive. The next morning we checked into the Hampton a few blocks away. We had a much better experience at the Hampton. Bottom line is avoid this hotel. The price may be right but if you are used to staying in nice hotels then look elsewhere.
Stayed 4 nights in Feb 2021

1/5 Terrible

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
I booked a room with a King bed and they confirmed the reservation as a Kong bed. when I arrive to check in at the hotel there are only two queen beds. Lack of logistics and poor service organization.
Stayed 1 night in Feb 2021

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
The only issue the charged $10 per day for parking
Stayed 2 nights in Feb 2021

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