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Overview of Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

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Indoor pool
Indoor pool
Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

2.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationClifton Hill21 min drive
    Popular LocationFallsview Casino22 min drive
    Popular LocationHorseshoe Falls25 min drive
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)38 min drive

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About this area

Niagara Falls

Located in Niagara Falls, Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel is in a shopping district and near the airport. Rainbow Bridge and Lundy's Lane are notable landmarks, and travellers looking to shop may want to visit Fashion Outlets of Niagara Falls and Clifton Hill. Fallsview Indoor Waterpark and Aquarium of Niagara are not to be missed. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Niagara Aerospace Museum - 6 min walk
  • Fashion Outlets of Niagara Falls - 3 min drive
  • Clifton Hill - 21 min drive
  • Fallsview Casino - 22 min drive
  • Horseshoe Falls - 25 min drive

Getting around

  • Niagara Falls Station - 9 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 38 min drive

About this property

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Hotel in Niagara Falls with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness centre and a business centre. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. All 87 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences such as fridges and microwaves. Other amenities available to guests include coffee makers, free weekday newspapers and free local calls.
Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel offers 87 forms of air-conditioned accommodation with coffee/tea makers and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:30 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Hindi

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

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Washer and dryer
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Hotel
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Business-friendly
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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from February 1 2021 to February 1 2022 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 402 out of 992 reviews
5 - Excellent 41%
Rating 4 - Good. 372 out of 992 reviews
4 - Good 38%
Rating 3 - Okay. 140 out of 992 reviews
3 - Okay 14%
Rating 2 - Poor. 44 out of 992 reviews
2 - Poor 4%
Rating 1 - Terrible. 34 out of 992 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
nothing especial
Stayed 1 night in Apr 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Breakfast was not very good.
Stayed 1 night in Apr 2021

4/5 Good

Stayed 3 nights in Feb 2021