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Great location, super-friendly staff, breakfast buffet was both convenient and excellent. This is just about the only place we've stayed for at least the last 8 years every time we visit my Mom in NYC
Great location, large comfortable room, friendly helpful staff
The staff at Arthouse went above and beyond to make us feel welcome! They were so helpful and friendly. We loved our stay!
Very good location, nice size rooms (for New York), and friendly, helpful staff. They could invest a bit more on the bathrooms and heating (old and noisy radiator, functional yet not appealing bathroom). The elevators look like they can fall apart any minute. Otherwise, it was a comfortable stay ...
Cleanness , location is excellent, the room is exactly what you see on the pictures of their website
Wonderful historic property in excellent location! Stayed in a premium King Suite with great views. Truly enjoyed our long weekend in NYC! Staff friebdly abd very helpful.
Clean spacious rooms in a really nice residential part of NYC just 2 blocks from a main subway station. Near to many restaurants, rhe Fairway grocery store, Zabars, etc.
Hard to find a place on the UES that has quite a convenient location as this one. Walking distance to the park and all the museums. Keep in mind this is an older hotel, and it IS New York City! Yes the rooms are small, yes the elevator is cute and quirky, but the Franklin is a true gem.
Nice clean and quiet. A great restaurant and bar on the 20th floor however pricey with great views.