No, only service animals are welcome at the property.
Cambria Hotel New York - Chelsea Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 527 out of 1003 reviews" "
10 - Excellent
527
Rating 8 - Good. 315 out of 1003 reviews" "
8 - Good
315
Rating 6 - Okay. 95 out of 1003 reviews" "
6 - Okay
95
Rating 4 - Poor. 48 out of 1003 reviews" "
4 - Poor
48
Rating 2 - Terrible. 18 out of 1003 reviews" "
2 - Terrible
18
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Terrible
Rosario
Business traveller
8 May 2024
Disliked: Property conditions & facilities
Shower was filthy
Elevator stopped working
Sheets were dirty
Temperature settings didn’t work. Fan busted
Great location clean nice hotel in Chelsea area. It is on the wholesale floral street very nice floral view during daytime. Close distance to the Red and Yellow 28th Street subway stations. Penn Station is nearby convenient if needed. Stayed last year came back to this location again. Will come back if visit nyc.
Small property and small rooms as well. You can barely have the bathroom door open and use the sink. There is nowhere to place your luggage and clothes. Housecleaning isn't available until after 3rd night. Most of the employees at the front desk can be heard complaining about how busy it is and one told her coworker that she was feeling claustrophobic with all the luggage they were holding.
Stefan was extremely helpful and friendly. He always had a smile and grabbed our bags to put tags. He kept checking if our room was available. Very much appreciated him.
The entire staff was so friendly and helpful. Very professional and efficient!! It was an absolute pleasure to meet them, very accommodating. Angel and Dabriel got us checked in and were very very helpful. It was a very quick trip, see you next time.
Great location. Ver friendly and helpful staff.
Clean rooms and comfortable beds. The bathroom was a bit small but nothing to complain about.
Lisa
Stayed 5 nights in Mar 2024
10/10 Excellent
Sarah
18 Mar 2024
Sarah
Stayed 1 night in Mar 2024
6/10 Okay
Gordon, Richmond
Travelled with family
17 Mar 2024
Another review remarked on the flooring separating from the subfloor and it is very much so. It made walking on it difficult as one felt they were walking in giant bubble wrap. This hotel decor is minimalist. No frills. Request needs to be made in advance for maid service. Good location. Has restaurant with small menu and if you want NY pizza, it’s close by. We felt safe walking.