Search Hotels Near New York City Fire Museum, New York

"The room was a bit small but clean, the property was nice not too big nor too small, staff was friendly and very helpful, the location was the best part as it was close to a bunch of places and had transportation nearby making it easy to move around. "

"The location of the Sheraton New York Times Square Hotel is excellent, but the overall experience was disappointing. I joined Marriott Bonvoy before my stay and received an app notification on arrival morning that my room was ready. However, upon arriving at the hotel, I was told no room was available and that the app was incorrect. After checking back multiple times throughout the day, we eventually returned in the evening and were able to check in just before 7:00 p.m., making for a very long arrival day. There were also repeated credit card charges during the stay ($200 and multiple $150 charges) that were not clearly explained upfront. As an international guest with USD limits on my card, this caused unnecessary stress. While one staff member was eventually helpful in clarifying and stopping further holds, the process lacked transparency. Housekeeping did maintain the room well, but overall the service and communication did not meet expectations. I would not stay here again. "

"Great Hotel. Great location, this hotel has 3 subway station around it. You can walk to Little Italy and Chinatown. The hotel is very clean, the hotel staff are friendly and kind. "

"Great location. Friendly staff. Super quiet room. All in all a great experience. Thank you. "

"Convenient location and friendly staff. We have stayed before and the quality of the rooms varies. Bed is comfortable. We miss the full breakfast option and look forward to its return. "

"Nice hotel in an excellent area, we love the financial district. Elevators are slow, typical for an old building. Rooms are on the smaller side but very clean, and the be was very comfortable. Bathroom was fully stocked and immaculately cleaned. Staff was very friendly and accommodating, we checked in very late. Safe, quiet neighborhood along with walking distance to everything. Only downside - no parking. We drove around for a while and had issues with the closest parking garage, but this is not the hotels fault. Suggestion the hotel should work with the local garages to offer discounts to guests. It was very expensive to park. Other than that, we had a great stay! "

"Second stay with Arlo Soho- always a welcoming and comfortable stay "

"Staff was great! Room was an awesome green color, with an great balcony. Toothbrush, toothpaste, qtips and more included right in the room!"

"Great staff! "