Search Apart Hotels in New London

"My sheets had blood stained on them and they did not appear clean. I was provided new sheets, but they did not have any clean king comforters so I was given a queen size for my king bed. I opted to check out without staying the night. I was not able to receive a refund because the hotel manager would not approve a refund to Hotels.com to refund my credit card. I was very unsatisfied with the condition of the room and the service I received."

"Yes"

"We had just an okay stay at this hotel. THe most concerning aspect was the lack of staff present to help. In the morning (from 7- 9 am), there was a locked grail across staff welcoming center and no note about whether staff may be back or not. Similarly, arriving at night, the staff presence was minimal. The room was quite dated and worn, with stains over the outside and inside of the refrigerator and multiple stains in the bathroom. By the way, this hotel brand does not provide hand towels. Overall, I would not recommend this hotel."

"Place was great.. Clean and comfortable."

"It was a surprise in town very clean and nice hotel. Room was quite large with a sofa and tv nook. Very convenient."

"The rooms here are excellent and the surrounding area is safe, clean and filled with enjoyable things to do."

"We’re not from the area so we requested extra blankets and when the staff brought them up, they look like they were 50 years old. They had holes on them and were ratty and just torn up. It’s very weird very strange and the coffee in the rooms it’s kind of nasty tasty some offbrand could be a better well-known brand more options just in general other than that the property is excellent great location, easy parking for the hotel to validate 10 bucks a day nice and easy come and go as much as you want."

"Room was clean and comfortable. Staff helpful and pleasant. Great restaurant."

"My husband went downstairs at midnight because the people next to us were partying so loud. Finally at 12:45 they stopped so we asked for a new room change or else we weren’t gonna stay there another night. Most hotels to stay at at least give you a free continental breakfast. I think 1495 a person for breakfast is ridiculous. Most of the room looked clean though in the bathroom you can really tell that it wasn’t cleaned that well. The floor was dirty. The woodwork was dirty. very disappointed in the name of this hotel that the experience we had wasn’t good at all."