COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Carlton Hotel

Photo gallery

Featured image
Free WiFi
Free WiFi
Free WiFi
Free WiFi

Overview of Carlton Hotel

Carlton Hotel

2 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Laundry
  • Room service
  • Housekeeping

Explore the area

  • Popular LocationGateway of India4 min walk
  • Popular LocationChhatrapati Shivaji Maharaj Museum8 min walk
  • Popular LocationBombay Castle17 min walk
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)63 min drive

Choose dates to view prices

About this area

Mumbai

Located by the sea, Carlton Hotel is in Colaba neighbourhood and is connected to a shopping centre. Crawford Market and Mohammed Ali Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hanging Gardens and Shivaji Park. Looking to enjoy an event or a game? See what's going on at Wankhede Stadium or MMRDA Grounds. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Front Bay - 1 min walk
  • Gateway of India - 4 min walk
  • Chhatrapati Shivaji Maharaj Museum - 8 min walk
  • Mantralaya - 12 min walk
  • Bombay Castle - 17 min walk

Getting around

  • Grant Road Station - 7 min drive
  • Mumbai Churchgate Station - 20 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 63 min drive

About this property

Carlton Hotel

Bayside hotel connected to a shopping centre in Colaba, walk to Gateway of India
Along with a full-service spa, this smoke-free hotel has 24-hour room service and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All 20 rooms offer free WiFi, balconies and TVs with cable channels. Guests will also find 24-hour room service, free newspapers and ceiling fans.
Carlton Hotel offers 20 forms of air-conditioned accommodation with free newspapers and free toiletries. Rooms open to balconies. Cable televisions are provided.

Bathrooms include a shower. This Mumbai hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sukho Thai. Services include massages. The spa is equipped with a sauna.

The spa is open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Food and drink

  • 24-hour room service

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Spa

  • Massages
  • Sauna
  • Spa open selected days

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

Outdoor space

  • Balcony

More

  • Free newspapers

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 2:30 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that PAN cards are not accepted as identification at this property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Carlton Hotel Mumbai
Carlton Mumbai
Carlton Hotel Hotel
Carlton Hotel Mumbai
Carlton Hotel Hotel Mumbai

Frequently asked questions

3.3
Rating 5 - Excellent. 4 out of 11 reviews
5 - Excellent 36%
Rating 4 - Good. 1 out of 11 reviews
4 - Good 9%
Rating 3 - Okay. 3 out of 11 reviews
3 - Okay 27%
Rating 2 - Poor. 0 out of 11 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 11 reviews
1 - Terrible 27%

3.0/5

Cleanliness

3.5/5

Staff & service

4.5/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for location
We stayed here when we first arrived in Mumbai and enjoyed the property and staff so much, we booked again on our return after touring south India. They just did some facade renovations that came out great in a historic building. Rooms either have attached bathroom or shared hostel type and both settings were clean with hot water. A/C in both rooms was working great. Rooms were both clean for check in. There’s a nice balcony with tables overlooking a busy street to just take in daily life. Hotel manager is very helpful and accommodating for advice or services that you need and the rest of the staff was helpful too. Location is great right behind the Taj hotel with coffee shops and restaurants all in walking distance where you can eat out as budget or as lavash as you want. Would definitely stay here again on a return to Mumbai.
Stayed 3 nights in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

3/5 Okay

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2019

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
best location for sightseeing!
Excellent location: 3 minutes walk to the Gate of India. Perfect for visiting. Staff very helpful and friendly. Room OK (better with Ac otherwise too hot). WC+shower (attached, as usual here) not clean, hot water not always available. Room price fully OK if considering the location. Many restaurant and cafe for breakfast just outside the hotel. The taxi tour suggested by the hotel is well done and worth it.
Stayed 4 nights in Feb 2019

3/5 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
My Experience At Carlton
overall it was a nice experience but the room should be improved as it has some cracks, dirty curtains, and the AC switch also sometimes not working and the services are not as good as we expected coz we have to ask for everything thanks...
Stayed 1 night in Feb 2019