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"We booked an Executive room for two for me and my daughter in Trident with airport pick. Transportation was accurate very transparent, and the driver was awesome with customer service. We arrived to the hotel. Dharia was waiting for us in the entrance. She took us to the room when we processed our check-in And demonstrated the room facilities and she was super accommodating and nice. This first homey impression created the very special experience I had in this great hotel. The hotel turned to be your home away from home with the best guest services I’ve ever seen again special thanks to Dhria and all the team in accommodating every single request from complementary drop off and assessing us with a questions and guide us through all needed tours and shopping areas. Room in 30th floor was with very nice seaview, clean, light in color and modern. Breakfast is good Location is just great in the middle of everything. Trident nariman point will be always my choice while in mumbai. "

"The service is world class."