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"Superb"

"I recently had the pleasure of staying at Taj Cidade de Goa Horizon during my visit to Goa, and I must say the experience truly lived up to the esteemed reputation of the Taj brand in India. From the moment we were considering accommodation options, choosing Taj felt like a natural decision given its strong legacy—and our experience fully validated that choice. The level of hospitality, attention to detail, and overall service quality exceeded our expectations. Every department demonstrated exceptional professionalism, including reception, room service, housekeeping, and especially the food and beverage team. I would like to extend special appreciation to Duty Manager, Food Department and Housekeeping for their outstanding service and dedication. What stood out most was the genuine willingness of every team member to assist. We were a group of 21 people, and each one of us was thoroughly impressed by the warmth and efficiency of the staff. A special mention goes to Food Department, who went above and beyond—not only accommodating specific dietary requirements for some members of our group but also personally ensuring that special requests beyond the buffet menu were fulfilled seamlessly. Overall, it was a memorable and delightful stay. I would highly recommend Taj Cidade de Goa Horizon to anyone seeking exceptional hospitality and a truly premium experience."

"Superb "

"Hotel is clean, very friendly and polite staff, great location, great atmosphere. Lot of options for breakfast buffet.. good quality food. One thing need to beware of all the taxes get added on the foods you order. Very good hotel for the families. Overall fantastic stay!!"

"Rooms are well proportioned and amenities properly thought through . "

"All was excellent. "

"The property is ok as compared to the other options available nearby like Hyatt Centric."

"Very nice boutique property very cozy…"

"We chose this hotel for its peaceful location and convenient distance from both airports, which worked well for us as a family. However, the actual stay was underwhelming. The Wi-Fi was consistently weak, making it difficult to stay connected. More importantly, the service was quite poor; we had to call the front desk multiple times just to get basic items like towels, as there was no proactive housekeeping. To top it off, the "beach view" promised in the room description was nonexistent. It’s a nice area for couples and families, but the management needs to significantly improve their service and transparency."