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"Staff were professional and customer friendly. Property was excellent and breakfast and room service offered variety of choices. Would definitely stay again. "

"Staying at Heritage Madurai was the highlight of my trip — truly the best and only best part of my Madurai visit! From the moment I arrived, every single staff member was exceptionally warm, kind, and hospitable. You can genuinely feel how much they care about their guests — it’s that kind of old-school hospitality that makes you feel right at home. The property itself is absolutely stunning — beautifully maintained, immaculately clean, and surrounded by endless greenery. Even though Madurai can be quite hot, the resort feels like a lush green forest that instantly cools your mind and soul. The rooms are spotless, spacious, and thoughtfully designed, blending modern comfort with traditional charm. Every corner of this place radiates peace — from the stone pathways shaded by trees to the calm, earthy tones that make you forget you’re anywhere near a city. It’s a world of its own — serene, refreshing, and so beautifully kept."

"Historic hotel. Very clean and neat hotel and room. Super friendly and professional staff. Food was great. Parking was convinient."

"Clean property, clean linens, overall a good experience and comfortable beds! We thoroughly enjoyed the dinner buffet at the on-site restaurant, and the breakfast buffet equally too! A short ride from the famous temple. This is the best place if you’re visiting the city. "

"Room was a bit untidy but other than that, everything was great "

"Staff is very friendly and helpful…Cleanliness and hygiene is very good…"

"Recently stayed at Grand Madurai Hotel, and it truly exceeded expectations. The location is incredibly convenient—perfectly situated for exploring the city’s temples, markets, and transport hubs. Whether you’re heading to Meenakshi Temple or catching a train, everything feels just minutes away. What really stood out was the reception staff. Warm, professional, and genuinely helpful, they made check-in smooth and were always ready with local tips and assistance. Their hospitality added a personal touch that made the stay feel special. The rooms were clean and well-maintained, with all the essentials for a comfortable stay. Overall, Grand Madurai offers a great blend of accessibility, comfort, and service—ideal for both leisure and business travelers."

"Excellent hotel to stay with family "

"The place is neat and clean, suitable for my purpose of stay. It's right on the highway next to a toll plaza and served my purpose of travel. They have their own restaurant with good quality south indian food (Veg) and other necessary snacks."