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"Service is slow. Sometimes you have to call couple of times. Otherwise, the staff is courteous and very friendly. The way they care makes up for the lack "

"Good view"

"The room was impossibly dark giving an overall sense of dinginess that under scrutiny was fully deserved. The carpets and furnishings were well worn and there was an overall sense of tired malaise about the whole environment. The much vaunted evening buffet was of a comparable condition having been prepared well in advance of anticipated dining times. Equally the breakfast lacked the freshness of immediate preparation. The staff were enthusiastic and helpful but I suspect needing more guidance in their roles. "