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Metro Apartments on Bank Place

4.0 star property
Hotel in Melbourne, a quick walk to Melbourne Central

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Photo gallery for Metro Apartments on Bank Place

Exterior
Studio Queen Apartment | Private kitchenette | Fridge, stovetop, coffee/tea maker
Studio Queen Apartment | In-room safe, desk, iron/ironing board, free WiFi
Studio Queen Apartment | In-room safe, desk, iron/ironing board, free WiFi
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Room options

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Showing 2 of 2 rooms

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | 32-inch LCD TV with digital channels, TV

One Bedroom Apartment

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen Apartment

Studio Queen Apartment | In-room safe, desk, iron/ironing board, free WiFi

Studio Queen Apartment

Highlights

Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Clothes dryer
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
18 Bank Place, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 7 min walk - 0.6 km
  • Crown Casino - 12 min walk - 1.0 km
  • Melbourne Convention and Exhibition Centre - 12 min walk - 1.0 km
  • Queen Victoria Market - 12 min walk - 1.1 km
  • Marvel Stadium - 14 min walk - 1.2 km

Getting around

  • Flagstaff Station - 9 min walk
  • Southern Cross Station - 10 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Roti Bar - ‬1 min walk
  • ‪The Mitre Tavern - ‬1 min walk
  • ‪Dikstein's Corner Bar - ‬1 min walk
  • ‪Turf Bar & Restaurant - ‬2 min walk
  • ‪Sherlock Holmes - ‬3 min walk

About this property

Metro Apartments on Bank Place

Hotel near SEA LIFE Melbourne
Located close to Melbourne Central and Crown Casino, Metro Apartments on Bank Place provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Smoke-free property, a lift and luggage storage
  • Tour/ticket information, a front desk safe and concierge services
Room features
All guest rooms at Metro Apartments on Bank Place boast perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Fridges, stovetops and coffee/tea makers

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking for AUD 25 per day; reservations required; discounts available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 1906
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Hob
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.8 per cent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (noon - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: AUD 25 per day (1312 ft away)
  • Bed sheets fee: AUD 60 per bed, per week (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 1.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

Property is also known as

Bank Place
Bank Place Apartments
Metro Apartments Bank Place
Metro Apartments Bank Place Melbourne
Metro Bank Place
Metro Bank Place Melbourne
Metro Apartments On Bank Place Hotel Melbourne
Metro Apartments Bank Place Apartment Melbourne
Metro Apartments Bank Place Apartment
Metro Apartments on Bank Place Hotel
Metro Apartments on Bank Place Melbourne
Metro Apartments on Bank Place Hotel Melbourne

Frequently asked questions

Is Metro Apartments on Bank Place pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Metro Apartments on Bank Place?

This hotel doesn't offer parking.

What time is check-in at Metro Apartments on Bank Place?

Check-in start time: 2:00 PM; check-in end time: 5:00 PM.

What time is check-out at Metro Apartments on Bank Place?

Checkout is at 10 AM.

Where is Metro Apartments on Bank Place located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of SEA LIFE Melbourne and Melbourne Central. Queen Victoria Market and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flagstaff Station is 9 minutes by foot and Southern Cross Station is 10 minutes.

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Metro Apartments on Bank Place Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 285 out of 1000 reviews
Rating 8 - Good. 446 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Convenient and tidy place to stay with good location
Stayed 2 nights in Aug 2023

10/10

Was perfect for our stay. In the heart of the city with everything in walking distance.
Stayed 2 nights in Sep 2023

8/10

Restaurants near by were great. Loved the Roti Bar!
Stayed 2 nights in Jul 2022

8/10

Very close to dining, theatre, shopping and the Tram
Stayed 7 nights in Jul 2023

10/10

Lovely studio apartment that is well equipped and conveniently located.
Stayed 8 nights in Jan 2024

10/10

Great position
Stayed 2 nights in Mar 2023

10/10

The location was great and the front office/reception fellow couldn't have been more helpful. The room was clean and the handyman wandering about doing jobs was also very pleasant. Great value hotel!
Stayed 1 night in Aug 2023

10/10

Self-contained apartment had everything needed for 6 day stay. Great location near bars & restaurants. Friendly & helpful Manager. Would definitely stay again.
Stayed 6 nights in Sep 2022

10/10

This was the perfect location for us. Very easy instructions and communication. We found the room had everything we needed for our stay.
Stayed 2 nights in Dec 2022

10/10

The rooms were exceptionally clean and had everything from a dishwasher, washing machine/dryer, heater. Close to southern cross station and multiple tram routes, lots of shopping and dining options and to top it off the staff are so personable and professional!
Stayed 6 nights in Aug 2022

6/10

Good location. Bathroom could do with renovation.
Stayed 3 nights in May 2023

8/10

Central location. Clean, basic apartment.
Stayed 4 nights in Mar 2023

10/10

Close to everything. Easy checkin and checkout. Nice and clean but smaller than led to believe in pictures. No milk provided even though tea and coffee were.
Stayed 2 nights in Sep 2022

6/10

Very noisy at night. Whilst convenient to town, the loud music from a nearby nightclub or pub went on until 3am on Friday and 4am on Saturday. Rundown but OK for the price, the only real drawback was the noise. Staff on check-in were very friendly and helpful.
Stayed 2 nights in Dec 2022

10/10

Great location in the CBD! Very close to many sights and shops. But because of that, there were some nights where there was loud noise at night/in the morning. Wasn't too much of a problem for me. The room was very cozy and had everything I needed. It did get stuffy at times though. Overall, the place is good for those wanting to keep to themselves and have an apartment-style vibe.
picture of living room area
Stayed 8 nights in Nov 2022

10/10

Property is located on the fringe of the CBD. walking was easy. Trams in the area are free. Restaurants within 100 Metres. Facilities within the apartment were very good. Shower was very small and the extractor fan sounded like a jet taking off and operated when the light was turned on. Overall we were happy with the apartment.
Stayed 4 nights in Aug 2023

4/10

Location is decent but there are pubs downstairs that make a fair bit of noise on a Fri/Sat Night. The room we stayed in needed some repairs and a refreshment. The sink tap was loose and wobbly and was barely usable. The toilet wasn't super clean and the toilet paper was one ply. The pillow was also poor quality and extremely flat and the bed was pretty soft. Overall it was average at best and wouldn't stay again
Stayed 2 nights in Mar 2023

6/10

The property was overall basic and spacious, and achieved what I required, somewhere to rest my head, in a quiet location. The door to the balcony was locked without the ability to utilise it, and all other windows were locked shut without the ability to obtain fresh air in the apartment. The window in the kitchen did not have a full set of blinds, which was a little unnerving for one who wants privacy. A number of other items did stand out throughout the apartment. However at the end of the day, if the price is right I would consider returning to spend another night.
Stayed 1 night in Feb 2023

4/10

was given one room, but this had a fuse box that was making noise, so I asked to move. They moved me and advised that the new room was "noisy" but I was not told that the noise came from a nightclub and that the noise could go on till 4.30am. If they had, I would have stayed in the first room. Shelves where glasses stored had not been cleaned in either room for weeks. Bed in the second room had a leg missing. I would not recommend and I would not return.

4/10

After i booked i had to contact MadeComfy multiple times as I received multiple emails saying I need to provide my license otherwise my booking would be cancelled (I had done so weeks earlier but had to do manually as any link sent never worked and had someone else's name on it. I requested the invoice so I can review breakdown and see whether a deposit was taken and to make payment from an updated account. I asked for this over 2 weeks in advance and still haven't been provided the invoice, rather being billed to the account i was trying to udpate. When I arrived to the property I requested a second key, for the soap and conditioner to be filled (they were empty) and followed up again on the invoice/deposit. I am now home 10 days after the email and still haven't received any response
Stayed 8 nights in Jan 2024

4/10

Terrible experience with early check in, wasted 3 hours because reception didnt make arrangements for us to pick up keys.Prior to that contacted us urgently requesting for payment to be made asap or risk reservation being cancelled, because reception is unmanned at weekends. Requested for early check in made, but no details sent. Not possible to connect to out of hours mobile, no response to voicemails and messages via Wotif. Another couple arrived with same issue and local residents stating "people wait by the door a lot". Rooms are average, shower does not have an easy to locate midzone between freezing and scorching which means showers are not an experience they need to be and extraction fan is loud enough to disrupt sleep if light is used overnight. Very dusty aircon unit and missing some cabinet door handles. Overall average and probably would not have minded, given it was chosen for location, but very poor service let it down in the end and has negatively flavoured the stay.
Stayed 2 nights in Aug 2023

2/10

Stayed 10 nights in Jan 2023

10/10

Stayed 1 night in Dec 2022

8/10

Staff very obliging, apartment cleaned. Decor is tired and cluttered and the lounge was stained
Stayed 4 nights in Nov 2022

10/10

Stayed 5 nights in Oct 2022