Search Hotels with Room Service in Matara

"Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though."

"Great hotel with excellent facilities, including a kids club. Right on the beach, just steps away from the sand! Service was excellent and rooms were large with small touches of class."

"We stayed for three nights with our 1 year old baby. The staff are excellent, so welcoming, and attentive and really enjoyed playing with our son. We had a sea view room, the view is beautiful, and the bathroom and shower were excellent - you can see the sea from the shower! The staff provided a lovely wooden cot which was perfect for our son. The cot fit next to the bed and the bed’s mosquito net covered the cot. Breakfast was lovely, and the staff were very accommodating of our child’s needs. All in all, we would recommend to other families and travellers. The staff are a credit to the place. "

"Staff is amazing and Upul ( restaurant) and Tamara ( lifeguard) were exceptional"

"Rooms large and comfortable with fans and air conditioners. Tv, Wi-Fi good. Kettle and fridge available. Nice pool. Buffet breakfast very good "

"What a view! The moon pool is stunning! The Forrest school for the kids is perfect as they learn a lot vs traditional kids club. The breakfast is up to Relais and Chateaux standards with a view over the Ocean. We also experimented the SPA and the quality of the treatment was excellent. I would come back and highly recommend it for couples or family with kids."

"The property was right on the beach and had a beautiful pool! The staff were very friendly and super helpful. Highly recommend! "

"Beautiful and special property. Outstanding customer service. Lots of low key and interesting activities. Great pool and gorgeous beach. The food could have been better and more fairly priced, but the staff was attentive to our concerns. "