Search Apart Hotels in Mashnee Island

"Clean rooms"

"Remote, TV, hardware on sink/tub, mirror...lots of fingerprints. The front desk reception/greeter made us feel we were disturbing her, no smiles upon greeting/check In. There was toast, dry bagels for breakfast ONLY, coffee wasn't even made!!! Parking was fine. Fire alarm with fire trucks had us evacuate at 3:30am. Smokers w/dog always blocking the entrance of door we entered/exited. Beds comfortable and they changed out towels each day, appreciated that. "

"Overall we had an amazing experience! Rachel, our waitress at Landshark restaurant was our first impression of the resort since we arrived early and had lunch to kill some time. Let me just say, she was beyond perfection! That girl's customer service abilities were top knotch! She is meant for management! A manager came to our table as well and even checked on our reservation for us at the front desk while we ate; in hopes we could check in early! We were very impressed with her doing that for us! When we went to check in, there was a man working the front desk (young, blonde gentleman) who seemed to be annoyed when his manager (a delightful woman with long black hair) or anyone for that matter that talked to him. He was young so you don’t expect perfection, but again…Rachel in the restaurant was also young and she absolutely crushed her customer service skills! He just wasn’t personable. Some people are just not meant for hospitality jobs l guess, but hopefully this was just an off day….we all have those! My only other complaint was the lifeguards…I get that it is probably not fun (or well paid) to sit by a loud pool all day, but I’d say 4 out of 6 of the lifeguards we saw looked MISERABLE the whole time we were there;just MEAN MUGGIN! The cleaning staff however were so friendly and pleasant-not only did they say hello but they would thank us for visiting…and they weren’t even taking care of OUR rooms. We truly enjoyed our stay, and we would recommend this hotel to friends."

"Our room was huge and had a comforatble bed. It looked recently renovated and was clean. The bed was comfortable. It was a rainy cold day so I asked for an extra blanket. I was given the blanket and offered a space heater which was perfect. Walking distance to restaurants, pizza and sub shops, and the supermarket and ferry."

"Was great"

"Room a little dated but. Lean, staff friendly, breakfast had good options."

"We enjoy it so much that we are going back"

"We loved the view of the ocean! Staff needs to listen to the customers and not repeat themselves as much as they did about smoking on the property! And the cologne smell in the hotel was very strong and a little too much! Other than that rooms were spacious and clean and it was a great place to stay!! I would definitely recommend going to it and staying again for sure!!"

"Quite possibly the WORST hotel "resort" or lack there of! Beautiful view and convenient location. I've asked to speak with the management twice since we've checked out, and no one has followed up. Do yourselves a favor and do not stay here. It felt like we were in an abandoned hotel. American horror story! I would love it if management would call back and give me some sort of refund whether partial or full. $200 for a low grade "resort" is repulsive. I am always traveling and I will never return and I will continue to tell my story until they reach out and rectify this! They should be ashamed!"