Search Luxury Hotels in Malvern

"Loved that we could bring our dog and not charged for. We had a problem at first in that my wife is disabled and there were no lifts. The receptionist (Elle-May) changed our room so that we were as near to the car as possible. Restaurant food was excellent as well. Will definitely go there again 👍"

"The service from the staff was excellent and they couldn't of been more helpful. The food selection was great and cooked perfectly. Sadly some of the edges of carpet around the building is either missing or damaged. I can only assume this just happens with consistent use over a long period of time. Perhaps consider replacing the carpets in the building in the future when costs permit? One other minor thing would be to put power outlets closer to the bedside to allow phone charging at night without it being on the other side of the room. (Perhaps install just little USB ones?)"

"Room was lovely good quality Teas, Nespresso coffee machine and king bed was huge and huge quality. Slept like a log. Bathroom shower was period and characterfull. B&O TV had amazing speakers and breakfast was excellent a-la-cart. Cant fault the experience. Shame was a work trip 😪 "

"We had a lovely stay, the staff were friendly, it was clean, great location, great breakfast just a shame that the only time families can access the pool is in the afternoon and there is no morning sessions! "

"Chef could not handle my no salt soft diet. My wife had to forget about her low salt diet. We were disappointed with the menu, which I found impossible to read because I am red green colour blind. The hotel appeared to not understand what is colour blindness. We shall book again as we have done before. But we will not eat in the evening. This is the second time that we have had issues with the food. "

"From the moment we arrived we received a warm and friendly welcome. We did the pre-checkin so had the key immediately and went to the room. It was a standard room, not big but sufficient in size. Good facilities in the room, tea/coffee making, biscuits too. There was a hairdryer, an iron and ironing board in the room too. Bathroom had small amount of soaps to use. I used the small gym on site too which was quite nice with all the essential equipment and items free for residents to use 24/7. The self serve buffet breakfast was very nice. Bread, pastries,cold meats, cereals, cooked food and juices. All very nice. Soya milk was made available on request. Some really small points - lightning in the room (132) could be a little better especially around the wardrobe, and I didn't consider the bed to be super luxurious. It wasn't terrible but maybe time for a replacement. And, perhaps have soya milk readily available to all at breakfast. The most positive point was the service, all the staff we met were really friendly and made our stay at the Southcrest a really nice one. "