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"Check-in was a breeze. We came very early but the staff gave us an early check-in which was very helpful. Good facilities. Our go-to hotel whenever we come to JB."

"Mandarin Oriental is rarely below superb. The rooms are exquisite. The service staff is phenomenal. Amenities are on spot. Just one dissapointment is that having given us an upgrade to a higher floor they didn't include the Club. It was a menial thing that the reception staff could have handled better. Or at least include the Petronas view. It was barely an upgrade. Completely different from The Prestige in Penang; they went all in but it is the Marriott experience. "

"Great hotel. Very comfy."

"from the moment i step into the hotel to my check out, everything from service to room was good. nothing to complain about."

"Na"

"Clean room, good service "

"The hotel was very clean and the staff were friendly and accommodating. I highly recommend this hotel for anyone traveling to KL. An added bonus is that the hotel is located with 5mins walk to popular shopping malls and restaurants. "

"We had an excellent experience. I was a bit apprehensive travelling with an infant and a newborn but they made us feel so welcome. From the tent for my infant to the small amenities and friendly staff - it was one of the best stays that we have had. Highly recommend!"

"Room is big and staff are helpful"