Search Hotels with Laundry Service in Makkah

"Breakfast"

"This was one of the most unsafe and distressing hotel stays I’ve experienced, and I would strongly caution anyone considering booking here. I was injured inside the room after stepping on extremely sharp glass left on the floor, which resulted in a deep cut to my foot. That alone should never happen in a properly maintained hotel. It didn’t end there, the hygiene was equally concerning, with brown stains hidden beneath the pillow. When we requested basic items like towels and a blanket, the staff who came made us feel pressured for a tip, which felt uncomfortable and completely inappropriate given the circumstances. What made this stay far worse was the complete lack of communication and care from the hotel. The person I traveled with and booked this stay alongside was detained by police for nearly two hours while trying to go to the masjid, due to restrictions related to Hijrah. At no point were we informed of any restrictions or advised on how to navigate them safely. No warning, no guidance, no support. We were left to deal with a serious situation entirely on our own. This was not just poor service, it felt negligent. I would not recommend staying here under any circumstances."

"Clean room, helpful staff. Location is amazing, huge breakfast buffet"

"The staff and room was good."

"Comfortable"

"Stayed for a night. It was nice."

"Hi , overall good experience , very close to all areas and start point of umrah entrance. I would like to point out limited Asian breakfast options given the fact that majority of the customers are from this continent. I would suggest paratha, arabic egg paratha , and asain style curry. If it is done jn medina hotels than it can be done in here as well where there is more physical exertion and a hearty breakfast would keep the day going without the need of frequent snacking. Secondly staff does not smile , in our deen its also Sadqa, why dont they smile when they greet new guests. Overall would again jn same hotel its well kept and clean place. 👌 "

"The location is perfect. A five minute walk from the Haram. We really enjoyed our stay. Room service was great. Made a change from the fast food everywhere else. Really enjoyed our stay here and would highly recommend this hotel. "

"The location of the hotel is Excellent. The rooms and hotel is very outdated. I don't how this is being passed through as a 4 star hotel, unbelievable. The supervisor at the hotel reception is so rude and impolite he clearly needs to be trained again to do his job. A real attitude problem. The other staff at the hotel were good. It just clearly goes to show that one member of the team can drag the reputauion of the business to 0 stars. "