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"Everything from the staff to the location to the room was top-notch!"

"The room was in very good condition, almost new. Comfortable bed. Walking distance to Estación del Norte. Shopping mall with FF. Mercadona."

"all great"

"My stay was outstanding and the guest services made our anniversary weekend AMAZING!! Thank you. The Martins"

"Hotel Emperador Madrid is an excellent choice if you want to stay in the busiest street in the heart of Madrid"

"We came to visit from America our exchange student. Who is studying in Madrid. The hotel front desk spoke English. Which was nice for our little Spanish. The room was very clean. The best bed and air conditioning stop for our whole 18 day trip. The shower was great!! The common area was nicely decorated with a fridge to store leftovers. We really liked it and would stay there again. "

"The Hotel became part of the Marriott chain during the summer 2025. I stayed there in May 2025 & noticed improvement with customer service! There is still construction going on near/around hotel but it did not affect my stay. Room was large, extremely clean, & bottle of water placed everyday! Highly recommend this hotel away from all the crowds of gran via but still very close to walk to!"

"The highlight is the breakfast! I also appreciate the shower with great water pressure, with the rain shower and detachable shower head, hot in 20 seconds. A+"

"Clean and friendly staff "