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Reviews of Hotel Burbank

3 out of 5
Hotel Burbank
150 E Angeleno Ave, Burbank, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 2247 out of 3915 reviews" "
Rating 8 - Good. 956 out of 3915 reviews" "
Rating 6 - Okay. 360 out of 3915 reviews" "
Rating 4 - Poor. 205 out of 3915 reviews" "
Rating 2 - Terrible. 147 out of 3915 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Rolando

Travelled with family
Disliked: Staff & service
Can’t believe the they are charging prime prices and I still have to pay for parking.
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in May 2024

10/10 Excellent

Jonatan, Guaymas

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it without a doubt I will stay there again
Stayed 2 nights in May 2024

10/10 Excellent

Leandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Vanessa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept. Comfortable stay. Easy parking. We also enjoyed the koi pond.
Stayed 2 nights in May 2024
Response from Aaron Orellana on 28 May 2024
Thank you for your review! We're pleased to hear that you found our hotel clean and well-kept, had a comfortable stay, and appreciated the easy parking. It's great to know that you enjoyed our koi pond as well. We look forward to welcoming you back for another enjoyable visit!

8/10 Good

Noemi

Travelled with family
Liked: Cleanliness
Over all it’s a good place no staff to clean the rooms threw the stay but it’s a good place
Stayed 3 nights in May 2024
Response from Aaron Orellana on 28 May 2024
Thank you for your feedback. We're glad to hear that you consider our hotel a good place overall. We apologize for the lack of room cleaning during your stay and appreciate your understanding. We'll work on improving this aspect to ensure a better experience for our guests. We hope to welcome you back soon!

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay
Stayed 1 night in May 2024
Response from Aaron Orellana on 28 May 2024
Thank you for your continued support! We're delighted to hear that you always have a good stay with us. We look forward to welcoming you back for many more enjoyable visits!

10/10 Excellent

Stephany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds and reasonable rates. Walkable to great food options. Felt very safe. The check in process took a little long but it was a 3 day weekend so I expected as much.
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 28 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 28 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

Kelly

Stayed 3 nights in May 2024

10/10 Excellent

Bri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable stay!
Stayed 3 nights in May 2024
Response from Prisa Hafezi on 28 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the freeway and to local
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 28 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Aaron Orellana on 28 May 2024
Thank you for your 4 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 Good

Carri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Burbank was convenient to different restaurants and shops. The hotel was nice and seemed clean. The bar and cafe were cute and convenient as well. The only complaint I have is that the front desk staff are not friendly. For people who work in customer service, I always felt that I was interrupting them by asking questions or just checking in. The staff everywhere else are very friendly.
Stayed 4 nights in May 2024
Response from Prisa Hafezi on 28 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Prisa Hafezi on 28 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Charmayne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Mar 2024
Response from Prisa Hafezi on 28 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
No e
Stayed 1 night in May 2024
Response from Prisa Hafezi on 26 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 28 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

Brooke

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
easy check in. Rooms as adverised.
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 26 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

alma, Merced

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and respectful staff
Stayed 1 night in May 2024
Response from Prisa Hafezi on 26 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

2/10 Terrible

Kristina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t sleep at night due to traffic and train noise and the city view was a dumpster truck and freeway no city view very unhappy
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 26 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Don’t sleep on this property. The cafe within the hotel is awesome and great for families. Yes, the place was still quiet. Walkable everything and very close to the Burbank Airport.
Stayed 4 nights in May 2024
Response from Prisa Hafezi on 26 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property if you are flying into Burbank airport. Great restaurants and entertainment in walking distance. Also a great location for visiting Universal Studios or the attractions close by.
Stayed 1 night in May 2024
Response from Prisa Hafezi on 26 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

Elisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect for families. Staff is wonderful and go above and beyond to make you happy. I will be staying here again.
Stayed 1 night in May 2024
Response from Prisa Hafezi on 26 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. Safe, easy parking, shopping.
Stayed 1 night in May 2024
Response from Prisa Hafezi on 25 May 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was reasonably priced,within easy access of major roads and had a perfect little restaurant on site that was great for a quick breakfast and even dinner one evening when we didn’t have time before an event. Staff friendly and helpful. Only problem was lack of access to pool and gym areas - our keys had to be replaced.
Stayed 4 nights in Apr 2024
Response from Prisa Hafezi on 25 May 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

8/10 Good

George

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Prisa Hafezi on 26 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Prisa Hafezi on 26 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Excellent

DonnaMarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful ., we hadn’t been there since the bar was enclosed - the decor is beautiful open clean inviting ! And the staff was very pleasing and kind — front desk very kind and welcoming … had a night cap and the bartender young lady was so sweet and friendly .. oh a Maria at the cafe was just as sweet pleasant friendly … thank you , we’ll be back for sure
Stayed 1 night in May 2024
Response from Prisa Hafezi on 25 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily identifiable from the freeway…you can’t miss it. It’s got a cool vibe with a fancy DJ setup in the lobby.
Stayed 1 night in May 2024
Response from Prisa Hafezi on 25 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

6/10 Okay

Robert

Business traveller
Disliked: Staff & service
I felt the manager that I ended up dealing with needs a lesson in what Hospitality truly is. She needs to listen to the clients and not what she is planning for the evening with her family. There was one young man I am trying to remember what his name was. I remember him for his tattoo of the T-Rex on his neck. He was the friendliest one of the employees I ran into. Super nice guy. Maybe the manager should learn from him. We had a couple conversation during my stay and he was always smiling.
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 24 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and straightforward, with a great bar/restaurant. The staff is friendly and helpful.
Stayed 1 night in May 2024
Response from Prisa Hafezi on 24 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

6/10 Okay

Hadalinda

Stayed 1 night in Mar 2024
Response from Prisa Hafezi on 24 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Lowell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel very much. It was clean and quiet and close to several nice restaurants in easy walking distance. The parking garage is difficult to figure out but the HELP button at the gate actually worked and my issue was quickly resolved. The parking fee seems very high though.
Stayed 3 nights in May 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff were friendly and helpful.
Stayed 1 night in May 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Excellent

Michelle C., Forestville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there for one day and it suited my needs. It was nice enough that I would stay there again, but nothing stood out during that brief trip.
Stayed 1 night in May 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great day
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel
Stayed 3 nights in May 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

8/10 Good

Tammy, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem in a nice, safe area close to the freeway and other amenities. My only complaint is this trend I’m noticing where hotels now place their shower heads as high up to the ceiling in the bathroom as possible. A short person like myself has to step up to stand on the top of the edge of the tub to move the shower head into a convenient position. At one point someone is going to slip and injure themselves enough to warrant a lawsuit. Lower the dang thing, not every guest is 7 feet tall!
Stayed 1 night in May 2024
Response from Prisa Hafezi on 21 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

8/10 Good

Michaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...restaurant and bar were great. Room was nice
Stayed 4 nights in May 2024
Response from Prisa Hafezi on 21 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Imee Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really like that the area around hotel had a lot of dining areas, taverns, and shopping centers.
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property.
Stayed 1 night in May 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

2/10 Terrible

Balkis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell like a urine, dirty carpet and chairs smill like mildew
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 21 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and the shower was very nice.
Stayed 4 nights in May 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service
Over $200 a night is too much for the room conditions
Stayed 3 nights in May 2024
Response from Prisa Hafezi on 21 May 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2024
Response from Prisa Hafezi on 21 May 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.