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From the moment you check in

Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.

The property is in a great location for access to public transport

My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .

There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door. There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building. All of the staff were friendly,helpful and informative,you get a free water...

It is a exceptionally well located boutique hotel with friendly and helpful staff, great room, everything works and very clean. Will definitely stay there again and would highly recommend!

Excellent team flexible check in and great location. Room and hote immaculate

Good location

Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.

We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.

I've stayed here before. It is very super clean and comfortable. Friendly staff at reception, Quiet location yet very close to two good stations, good for the E train and the No 7 subway train. The breakfasts were good, although cereals poor. (I brought my own). I liked the fact you could make a cup of tea any time. I would definitely recommend this place and intend to stay here again.

Best value for money, best service

The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.

This hotel's location near a major transportation hub offers unparalleled convenience. A charming coffee room provides a relaxing space to unwind. Guests can also enjoy views from the outdoor area. The very comfortable accommodation is great for safety and security. This hotel comes highly recommended for a fab stay.

The hotel has no breakfast available, just a coupon for a coffe shop next door

Spotlessly clean, great location but don’t be fooled by the breakfast included offer as it’s not really included.

We had a lovely stay at this hotel. The location was great and ideal for getting around. The rooms were on the small side, but there was convenient storage space for luggage underneath the bed. The bathroom was excellent, with a lovely shower. The staff were very welcoming and friendly when we checked in. The hotel bar was also a real highlight – a great place to relax and enjoy a drink. Overall, we had a really enjoyable stay and would happily recommend this hotel!

Our stay at Pod 39 was very enjoyable. The hotel location is perfect. Quiet yet close to Grand Central, Chrysrel Building, Empire State and Times Square, lots of shop and eating out options nearby. The hotel itself is in good condition. Its highlight is the rooftop. In the morning the bar is closed but you can still go there and eat breakfast & enjoy the views. Downstairs they have another bar. In the morning there is a free coffee and tea and some breakfast options are available to buy like...