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Crowne Plaza London - Kingston

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Pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Crowne Plaza London - Kingston

Crowne Plaza London - Kingston

4 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Portsmouth Road, Kingston Tower, Surbiton, England

Explore the area

  • Popular LocationHampton Court1 min drive
  • Popular LocationKingston University3 min drive
  • Popular LocationCigarette Island Park4 min drive
  • AirportLondon (LHR-Heathrow)42 min drive

Choose dates to view prices

About this area

Surbiton

Located in Surbiton, Crowne Plaza London - Kingston is in the business district and on a river. Twickenham Stadium and Wimbledon Tennis Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Piccadilly and Cromwell Road. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Hampton Court, a top attraction not to be missed. Looking to get your feet wet? Sailing and boat tours adventures can be found near the property.

What's nearby

  • Bushy Park - 1 min drive
  • Hampton Court - 1 min drive
  • Kingston University - 3 min drive
  • Cigarette Island Park - 4 min drive
  • Hampton Court Palace - 10 min drive

Getting around

  • Merton Park Tram Station - 12 min drive
  • Surbiton Station - 17 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • Where to eat
  • Three Sixty – Restaurant with a bar. Open daily. Kids' menu available.

About this property

Crowne Plaza London - Kingston

4-star Riverside hotel near Hampton Court Palace
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. All 121 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include coffee makers and electric kettles.
Crowne Plaza London - Kingston offers 121 forms of accommodation with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Surbiton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Latvian
  • Polish
  • Romanian

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4003 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 16.95 per person (approximately)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Kingston South
Holiday Inn Kingston South London
Holiday Inn London Kingston
Holiday Inn London Kingston South Hotel
Holiday Inn London Kingston South Hotel Surbiton
Holiday Inn London Kingston South Surbiton
Holiday Inn South Kingston London
Kingston South Holiday Inn
Kingston South London
London Kingston South
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey
Crowne Plaza London Kingston
Holiday Inn London Kingston South
Crowne Plaza London - Kingston Hotel
Crowne Plaza London - Kingston Surbiton
Crowne Plaza London Kingston an IHG Hotel
Crowne Plaza London - Kingston Hotel Surbiton

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 159 out of 411 reviews
5 - Excellent 39%
Rating 4 - Good. 175 out of 411 reviews
4 - Good 43%
Rating 3 - Okay. 53 out of 411 reviews
3 - Okay 13%
Rating 2 - Poor. 12 out of 411 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 411 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need new tv and channels , bed is decent like the bathroom / toliet layout feels expensive
Stayed 1 night in Jul 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a calm night, the staff were very professional. Would recommend.
Stayed 1 night in Mar 2021

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Water ingress through the ceiling at 4am in the morning. Offered free breakfast but we had paid for that already. Then 2 complementary Drinks. Overslept so missed the breakfast. Think another night offered free of charge Would have been the minimum offered. That said staff are very professional and polite
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Kingston & surrounding areas
Our stay, in-between our house sold & moving on, was comfortable & had everything we needed. The staff were excellent & on hand to help when needed. Food offering was very good. No complaints & would definitely stay again.
Stayed 14 nights in Nov 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020