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"Everything was excellent, but the cleanliness and amenities need to be more careful. There was one day I did not get the essential amenities in my room. Thank you."

"This was one of the best boutique hotels I have stayed in over my years of travel. The hotel in conveniently located in district 1 to restaurants, stores, entertainment, and other sites. The staff is extremely professional, friendly, and helpful. As for the hotel, it is very clean. The rooms are spacious and well appointed. The breakfast had a wonderful assortment of delicious food choices. Our whole stay was comfortable and enjoyable."

"The food, staff, and amenities was great. Compared to other 5 stars in the vicinity, it was well maintained."

"Enjoyed our stay at this hotel. Very helpful staff. Great location. Great breakfast. The only thing I didn’t enjoy was their shower. The water was very controlled. We are leaving very early prior to breakfast time, they provided boxed breakfast with sandwich, a dessert and drinks. Great. Awesome!"

"I had an amazing stay here for a few nights during the holiday. I loved everything. From the pink rooms to the afternoon tea and even the view from the rooftop bar. Their staff was very friendly and I enjoyed having a fun chat with Harvey almost every evening I was there. I will definitely return."

"Left at 4am, no breakfast"

"The room was very clean. Service is excellents, nice location, good price. The breakfast is excellent."

"F&B was good. Been Lotte Hotel repeat guest for many years. It’s convenient for me. Staff and service have been good. Love the lobby lounge. Easy to hold meetings there. "

"Grand historic hotel, a real pleasure, quiet with spacious rooms, phenomenal breakfasts in the magical courtyard and best location in Saigon"