Close to Rossio Square and Avenida da Liberdade, Hello Lisbon Santos Design Apartments provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
Located in Lisbon City Center, a neighbourhood in Lisbon, Hello Lisbon Santos Design Apartments is near a metro station. Santa Justa Elevator and Castle of São Jorge are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Oceanarium, a top attraction not to be missed. Take the opportunity to explore the area for water adventures such as surfing/body boarding. Visit our Lisbon travel guide
Laundry facilities, express check-in and express check-out are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment provides an LCD TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Free WiFi, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is not available.
Hello Lisbon Santos Design Apartments offers 4 accommodations with coffee/tea makers and a hairdryer. This individually decorated accommodation includes desks. Accommodation at this 4-star apartment has kitchenettes with fridges, stovetops and microwaves. Bathrooms include a shower.
This Lisbon apartment provides complimentary wireless Internet access. LCD televisions come with cable channels.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Return airport shuttle (surcharge) from 8 AM to midnight on request
Family friendly
Cot: EUR 5 per stay
Kitchenette
Coffee/tea maker
Hob
Microwave
Refrigerator
Dining
Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: EUR 9 for adults and EUR 9 for children
Bedrooms
Rollaway/extra bed: EUR 15 per night
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with cable channels
Laundry
Laundry facilities
Work spaces
Desk
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Iron/ironing board
Multilingual staff
No housekeeping service
Location highlights
In a historical district
In the city centre
Near a metro station
Near a train station
Things to do
Surfing/bodyboarding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
4 floors
4 units
Individual decor
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night.
Cots (infant beds) are available for EUR 5.0 per stay
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately EUR 9 for adults and from EUR 9 for children
Airport shuttle fee: EUR 50 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 5.0 per stay
Rollaway bed fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
This property does not have any lifts
Property is also known as
Portugal Ways Santos Design
Portugal Ways Santos Design Apartments
Ways Santos Design
Ways Santos Design Apartments
Portugal Ways Santos Design Apartments Apartment Lisbon
Is Hello Lisbon Santos Design Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hello Lisbon Santos Design Apartments?
This property doesn't offer parking.
What time is check-in at Hello Lisbon Santos Design Apartments?
Check-in start time: 3:00 PM; check-in end time: 9:00 AM. A fee applies for early check-in (subject to availability).
What time is check-out at Hello Lisbon Santos Design Apartments?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Does Hello Lisbon Santos Design Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 8 AM-midnight on request. A fee of EUR 50 per vehicle applies.
Where is Hello Lisbon Santos Design Apartments located?
Located in Lisbon City Center, this apartment building is within 1 mile (2 km) of São Bento Palace, Avenida da Liberdade and Rossio Square. Santa Justa Elevator and Commerce Square are also within 1 mile (2 km). Conde Barão Stop and R. Poço Negros Stop are within a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hello Lisbon Santos Design Apartments Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The unit itself is lovely, the place was clean and cosy for the duration of my stay.
However the property is hard to find, there is no signage on the door and there are a number of properties from the same company all called the same. I feel there is a real opportunity to provide more concise instructions and perhaps even a photo of the property to make it easier to find.
I would also like to add the property appears at the wrong address on the map within the Hotels.com app.
Now that I know where it is, ultimately I would stay here again
De accomodatie was redelijk gemakkelijk te vinden al mis je snel de deur. Er zit een elektrische code op de deur en de ingang, deze werkt erg goed. De trap omhoog is steil en smal, voor mensen die moeilijk te been zijn begrijp ik dat het moeilijker is. Zelf vonden we het geen probleem. Het appartement was netjes en ruim. Bij het boeken moet je goed opletten welke kamer je boekt om teleurstelling te voorkomen, wij waren blij verrast. Het nadeel van het appartement was de geur. Er hing een beetje een aparte lucht, niet echt een stank maar echt lekker was het ook niet. In het warme Lissabon was de airco een super toevoeging. Erg tevreden
A localização do apartamento é ótima, o tamanho do apartamento também é ótimo, com uma cozinha bem montada, porém faltaram alguns utensílios de cozinha (já que tinha boa estrutura para se preparar refeições rápidas.) Outro cuidado que o empresa que administra o imóvel deve ter é com a dedetização, pois não era possível deixar nada na bancada da cozinha (qualquer tipo de alimento, inclusive em embalagem fechada que logo aparecia um enxame de formigas. O área de banho também merece atenção pois suporte da ducha estava sem manutenção. Ar condicionado e ventilação do apartamento também são bons. O mais decepcionante foi a cama de casal, uma cama de molas pequena para acomodar 02 pessoas com um colchão totalmente gasto e muito desconfortável "péssima" !!! precisa de troca urgente.
CÉSAR AUGUSTO
Stayed 5 nights in Aug 2019
Verified
10/10 Excellent
Verified traveller
1 Jul 2019
Liked: Cleanliness, amenities
È un appartamento adatto alle esigenze per un periodo di tempo..c'è un letto, un bagno, un angolino piccolo per cucinare, c'è la TV, c'è il condizionatore e il ventilatore ed una finestra.. ideale per due persone.. l'unica pecca le scale sono strette e ripide ed io e il mio compagno stavamo all'ultimo appartamento.. però essendo giovani va benissimo..!! Praticamente non ti da fastidio nessuno.. noi ci siamo trovati bene..!!
Verified traveller
Stayed 3 nights in Jun 2019
Verified
6/10 Okay
Verified traveller
12 Jun 2019
Habe nicht das Appartement bekommen, das ich gebucht hatte.
Depto con todas las comodidades, incluso para cocinar living dormitorio, cocina y buen baño. Muy bien ubicado
ricardo
Stayed 3 nights in Jun 2019
Verified
6/10 Okay
Verified traveller
9 Jun 2019
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property allowed us to experience the real life way of living like a Lisbonner. Great location and accessibility, which you will have to discover and unfold! Bed was comfortable, and the property is spacious for 2 people.
로컬사람들이 사는 곳이고 위치도 나쁘지 않지만 사진과 다르게 집에 매우 어둡고 창문을 열면 되지만 앞 건물과 가까워서 마음대로 열지 못합니다.
그리고 에어컨이 없기 때문이 날이 더워지면 힘들듯 싶네요.
샴푸나 비누 같은게 구비되어있지 않기 때문에 따로 가져와야해요.
여행정보나 지도 같은 것도 구비되어있지 않고 집주인이 없기 때문에 정보를 얻을 수 없고 연락을 해도 답변이 상당히 늦습니다.
바닥이 나무이고 조금 오래되서 걸으면 소리가 나서 밑에 사람이 살진 않지만 밤에 조금 시끄러워요.
Verified traveller
Stayed 4 nights in Jun 2019
Verified
8/10 Good
Verified traveller
3 Jun 2019
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
es hat alles geklappt, von der Übermittlung des Türcodes bis zu dem
Aufenthalt im Apartment. Verschiedene Möbel waren schon etwas
abgenutzt.
Falta de cordialidade. Tudo querem cobrar. Não disponibilizam local grátis para colocar as malas. O check in só é realizado as 14:00.
Queria cobrar até 12 euros para fornecer a senha de entrada. Vou até verificar se não cobraram isso, pq se cobraram vou entrar na justiça.
Quando entramos e fomos tomar o primeiro banho verificamos que o banheiro estava entupido. Mandei mensagem e eles não se posicionaram. Tivemos que meter a mão e desentupir o ralo do chuveiro.
Rua ruim, apartamento velho, localização não muito boa...
Não fico nesse hotel nem de graça mais.
Povo sem cordialidade. Parece até que está nos fazendo um favor.
E ouvi falar que muitos hóspedes reclamam.
The room was nice and clean with 2 beds. The heater and hot water ran hot which was good. It has everything i needs as washing machines, hair dryer and free wifi and i loved the most was very closely to the local cafe, restaurants and short walked to the beach. Thanks
Einzigartig war nur die Lage, diese war ziemlich zentral. Nicht gefallen hat die Größe des Apartments. Das Apartment entspricht nicht den Fotos und war wesentlich kleiner. Es befand sich im Dachgeschoss und hatte zusätzlich noch schräge Decken. Es war sehr laut. Weil es nicht wärmeisoliert war, war es auch ziemlich kalt. Die Einrichtung war zwar zweckmäßig, entsprach aber eher Sperrmüllqualität. Der Aufstieg in das vierte Obergeschoss ähnelt einer Hochgebirgsklettertour. Die Übergabe war mit dem Zahlencode problemlos.
El alojamiento Bien, limpio però con la calefaccion del salon q calienta poco y la de la habitacion rota, quiero decir hemos pasado frio.
La television no funciona como deberia.
Verified traveller
Stayed 2 nights in Jan 2019
Verified
4/10 Poor
Verified traveller
11 Jan 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
Fernseher ging nicht. Die steilen Treppen zum Appartement wurden in der Beschreibung nicht beschrieben. Badezimmertür klemmt.
Verified traveller
Stayed 3 nights in Jan 2019
Verified
6/10 Okay
Verified traveller
6 Jan 2019
Disliked: Property conditions & facilities
Cold apartment, I know that Lisbon isn't probably so cold, but even with the AC on we had to spend our time wrapped up in sweaters and covers and sleep wearing socks. The hot water is limited. Most of the items in the apartment seemed to have seen better days in the past. It might need to be freshened up a little.
The position is optimal though. The area is convenient and lively, and the staff is absolutely efficient, laid-back and always ready to sort out any issues. Recommended for people who aren't looking for luxury
Quando chegamos a limpeza ainda estava a ser feita, mas deixaram nos colocar as malas e voltar mais tarde. A cozinha está bem equipada, dá para cozinhar de tudo. A casa de banho é um pouco limitada, pois os duches têm de ser muito rápidos ou ficamos sem agua quente.
Quanto a comodidades, o serviço de TV é anedótico, vários aparelhos de box que nao funcionam a fazer de museu.
Quanto ao apoio ao cliente, péssimo, nao atenderam nem retribuíram a chamada, e no chat que falam em 4 línguas viram as sms enviadas mas nao deram resposta.
No entanto foi positivo. A localização é boa.
Também referir que nao tem roupa para a cama, passamos frio pois nao havia um cobertor no apartamento.
Verified traveller
Stayed 2 nights in Dec 2018
Verified
2/10 Terrible
Verified traveller
8 Dec 2018
Liked: Cleanliness
Disliked: Staff & service, amenities
As we arrived (Friday afternoon) in the room it was very hot at the 4th floor beneath the roof .... maybe more than 50 Centigrade (temparature outside some 40 plus the sun shining in) - feeling and sweating like in a sauna
But when we switched on the air condition it stopped automatically after some 4 minutes...power fuse fell - there was no electricity. Wy tried several times but again it stopped after some minutes.
After reaching an office member (Beatrice) by phone she told us to switch the Electrolux remote control to "FAN" and “high speed“, but it didn`t work either... no electricity after 4 minutes. As it would be impossible to sleep with this high temperature and Beatrice had no other free room or other solution to offer ("electrician not available before monday ...") we have booked an air conditioned room in a hotel for the 5 days we stay in Lisbon.
After this week we waited another week for an email answer by the management and at least a refund of the amount we have already paid for a room that is not ok.
The answer was "Please note that we had reported the problem to our maintenance team. While the air conditioning was being repaired, we offered a solution, which was refused. We cannot offer any refund under these circumstances."
The truth is: there was no repair, there was no solution offered (we phone more than 5 times) and the management´s mail didn´t even show the name of any responsible director of the company.
We never made such a bad accomodation experience
On est tombé trois fois en panne de code ce qui nous a empêché de sortir le soir de peur ne ne pouvoir rentrer dormir
Pas de chaîne française
Pas de savon pour prendre la douche ni de torchon pour la vaisselle
Un jour sans eau à cause des travaux
La struttura non ha condizioni logistiche positive
La struttura risente della vicinanza di edifici da tempo abbandonati ed è oggetto di deposito di rifiuti da parte di vicini / passanti nei muri perimetrali e perfino sulla porta d'ingresso a piano terra.
I locali odorano di muffa e di stantia cucina
Very nice apartament , big , clean Good location , we had a cancelled flight and they respected my reservationi wrote them and they answered quickly
Antonio
Stayed 2 nights in Aug 2018
Verified
6/10 Okay
Valérie
3 Aug 2018
Liked: Staff & service
Cher payé pour autant de désagréments
Beaucoup de travaux dans les alentours, besoin de contourner des bennes à ordures pour se rendre au logement, bar à proximité qui rend ça très bruyant la nuit et pas de climatisation donc soit on reste les fenêtres fermées pour être au calme et qu'on creve de chaleur, soit on ouvre et on endure.. Quand on laisse les fenêtres fermées ça sent vite l'humidité. Fourmis sur le comptoir, pas de balai à notre disposition, eau chaude max 5 minutes et drain de douche qui deborde aux bout de deux minutes. Disons que ce n'est pas ce à quoi nous nous attendions!
The apartment is designed in a authentic Portuguese way and has a complete kitchen. It is located close to the main Metro station and close to the bus terminal also. It is at a walking distance from few museums and nice eating areas. We loved it there.