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"I have stayed at this hotel previously and to be honest it was better first time round. The room was good although for the last couple of days it felt a bit damp. Although the staff have command of the English language (far better than my Chinese) they didn’t really listen to what you said and replied according to what they thought you said. It would have been better to ask me to repeat myself and talk more slowly to gain clarification. The housekeeping team were very polite and friendly. I would stay there again. "

"Clean, friendly staff, great location "

"Nothing “magical” about this Disney stay. Staff were obnoxious, beds extremely uncomfortable, no room service, over priced restaurant, poor quality food, half the hotel was a construction site. We’ve stayed at a lot of Disney hotels over the world and this was by far the worst experience "

"Reception staff for check-in was so kind and professional. Facility is in good condition as always. "

"The room was very clean and orderly. Ling in housekeeping was helpful and friendly! I really enjoyed the breakfast buffet!"

"Possibly a culture difference- but very little available after 10pm which seemed odd for an airport hotel - no bar open, very limited room service etc - even though services advertised as longer opening not available "

"Clean bathroom"

"Clean room, excellent staff customer service, delicious breakfast with a lot of varieties, family friendly "

"The room is big and spacious. Just remember to bring your own toothbrush and toothpaste as they don’t provide in the rooms. The staff are so friendly. Can’t comment on the swimming as it was closed for yearly maintenance. The kids club was a bit of a let down as they require at least 1 parent to stay with the kids. "