The Upper House

5.0 star property
Luxury boutique hotel near Hong Kong Convention and Exhibition Centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Upper House

Photo gallery for The Upper House

Studio 70 Harbour View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead
Terrace/patio
Exterior detail
Studio 80 Island View Room | Frette Italian sheets, Select Comfort beds, free minibar items
Lobby sitting area

Overview of The Upper House

9.8

Exceptional

Highlights
  • Staff & service is scored top 10% in Hong Kong by travellers.
  • Cleanliness is scored top 10% in Hong Kong by travellers.

Popular amenities

  • Breakfast available
  • Free WiFi
  • Gym
  • Parking available
  • Air conditioning
  • Laundry
The price is ₹53,080
Price available on 17/04/2024

Explore the area

Pacific Place, 88 Queensway, Central, Hong Kong
  • Popular LocationPacific Place1 min walk
  • Popular LocationThe Hawk & Aster1 min walk
  • Popular LocationLumi1 min walk
  • Popular LocationHong Kong Central Station14 min walk
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Room options

Suite, Harbour View (Upper)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 114 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Studio 80 Island View Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 78 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio 70 Harbour View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 68 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Studio 70 Island View Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hong Kong

The Upper House is located in Central & Western District, a neighbourhood in Hong Kong, and is in the entertainment district and near a metro station. Some of the area's popular attractions include Ocean Park and Hong Kong Disneyland® Resort. Looking to enjoy an event or a game while in town? See what's happening at Happy Valley Race Course or Hong Kong Stadium.

What's nearby

  • Pacific Place - 1 min walk
  • The Peak Tram - 11 min walk
  • Lan Kwai Fong - 18 min walk
  • Hong Kong Convention and Exhibition Centre - 19 min walk
  • Hong Kong - Macau Ferry Terminal - 4 min drive

Getting around

  • Arsenal Street Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong International Airport (HKG) - 36 min drive

Restaurants

  • Great Food Hall - 1 min walk
  • Golden Leaf 金葉庭 - 1 min walk
  • Lumi - 1 min walk
  • Salisterra - 2 min walk
  • Conrad Hotel Garden Cafe - 1 min walk

About this property

The Upper House

Luxury boutique hotel located in Central & Western District
You can look forward to a terrace, a shopping centre on-site and a garden at The Upper House. Enjoy a beachfront location, garden views, and al fresco dining at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • Limo/town car service, full breakfast (surcharge) and free bike hire
  • Valet parking (surcharge), express check-out and a porter/bellboy
  • Tour/ticket information, a 24-hour front desk and multilingual staff
Room features
All 117 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Frette Italian sheets, Select Comfort beds and sofa beds
  • Bathrooms with rainfall showers and designer toiletries
  • Separate sitting areas, fridges and free infant beds

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (HKD 800 per day)
  • Valet parking on site (HKD 800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM–10:30 AM for a fee: HKD 300–350 per person
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Salisterra
  • The Continental

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,238 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 49 floors
  • Art Deco architecture
  • Building
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Select Comfort mattress
  • Single sofa bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 42-inch plasma TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 880 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately HKD 300 to 350 per person
  • Airport shuttle fee: HKD 1350 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Upper House pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Upper House?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at The Upper House on 17 Apr 2024 start from ₹53,080.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Upper House?

Self-parking is available for HKD 800 per day. Valet parking is available for HKD 800 per day.

What time is check-in at The Upper House?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at The Upper House?

Checkout is at noon.

Does The Upper House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1350 per vehicle applies.

Where is The Upper House located?

Located in Central & Western District, this luxury hotel is within 2 mi (3 km) of Pacific Place, Hong Kong Convention and Exhibition Centre, and Victoria Harbour. Hong Kong - Macau Ferry Terminal is 1.4 mi (2.3 km) away. Arsenal Street Tram Stop is 5 minutes by foot and Cotton Tree Drive Tram Stop is 6 minutes.

The Upper House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 358 out of 410 reviews" "
Rating 8 - Good. 36 out of 410 reviews" "
Rating 6 - Okay. 11 out of 410 reviews" "
Rating 4 - Poor. 3 out of 410 reviews" "
Rating 2 - Terrible. 2 out of 410 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wilson Chung-Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Flora

Stayed 5 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Saskia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Haolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
Stayed 3 nights in Dec 2023

8/10 Good

pierre

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property! Would definitely going back.
Stayed 2 nights in Oct 2023

6/10 Okay

Piers

Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023