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"As pictured, meticulously maintained resort, great staff"

"This is our third time staying in Sheraton in Kaanapali. Unfortunately, despite the premium location, the resort is getting older and older and in desperate need of renovation. Seems that lobby was recently renovated, but rooms need help. Our ocean view room had crack in the sink, no vent in the bathroom and multiple layers of pain that was chipping. It probably would not matter that much if weather would be better during our stay, because due to the tropical storm we were forced to spend a lot of time inside and definitely noticed all things that need to be repaired. I am not even going to describe the state of the gym... Great location, extremely outdated rooms."

"Great location and service all around"

"We are "stuck" here for an extra 2 days due to the Kona stirm. Staff have been exceedingy patient and friendly and accommodating during this challenging peroid. They even got me to the local emergency room for treatment of an acute injury. Our room was gorgeous!"