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Best Western Plus Waterloo

Photo gallery for Best Western Plus Waterloo

Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Best Western Plus Waterloo

Best Western Plus Waterloo

2.5 star property

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
547 King St N, Waterloo, ON, N2L5Z7

Explore the area

  • Popular LocationCity of Waterloo Museum6 min walk
  • Popular LocationMax's Golf Centre3 min drive
  • Popular LocationSt. Jacobs Outlets4 min drive
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)17 min drive

Room options

About this area


In the business district, Best Western Plus Waterloo is in an area with good shopping. City of Waterloo Museum and St. Jacobs Country Playhouse are cultural highlights, and travellers looking to shop may want to visit Conestoga Mall and St. Jacobs Outlets. Conestogo River Horseback Adventures and Perimeter Institute for Theoretical Physics are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing.

What's nearby

  • City of Waterloo Museum - 6 min walk
  • Max's Golf Centre - 3 min drive
  • Conestogo River Horseback Adventures - 3 min drive
  • St. Jacobs Market District Visitor Information Centre - 4 min drive
  • St. Jacobs Outlets - 4 min drive

Getting around

  • Kitchener Station - 11 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 68 min drive

About this property

Best Western Plus Waterloo

Eco-friendly hotel in the business district
Consider a stay at Best Western Plus Waterloo and take advantage of dry cleaning/laundry services, a fireplace in the lobby and a bar. For some rest and relaxation, visit the hot tub. The on-site restaurant, Off the Elevator, features American cuisine. In addition to a fitness centre and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and express check-out
  • A computer station, a TV in the lobby and a 24-hour front desk
  • Guest reviews say good things about the overall value and proximity to shopping
Room features
All 104 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the overall comfort rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with baths or showers and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/cupboards, recycling and mini fridges

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 9.99 for adults and CAD 7.99 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Off the Elevator

Things to do

  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli


  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (398 square feet)
  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom


  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge


  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

See similar properties



Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19


Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night.
Cots (infant beds) are available for CAD 20.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: CAD 9.99 for adults and CAD 7.99 for children (approximately)
  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Best Western Plus Waterloo Hotel
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Destination Inn Waterloo
Destination Hotel Waterloo
Best Western Plus Waterloo Hotel
Best Western Plus Waterloo Ontario
Best Western Plus Waterloo Waterloo
Best Western Plus Waterloo Hotel Waterloo

Frequently asked questions

Does Best Western Plus Waterloo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at on 11 Dec 2022 start from ₹8,737.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Waterloo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Waterloo?

Self-parking is free at this property.

What time is check-in at Best Western Plus Waterloo?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Waterloo?

Checkout is at 11 AM.

Where is Best Western Plus Waterloo located?

Situated in the business district, this eco-friendly hotel is within a 10-minute walk of Conestoga Mall and City of Waterloo Museum. Max's Golf Centre and University of Waterloo are also within 2 miles (3 km).

Can I cancel my reservation for free at Best Western Plus Waterloo and receive a full refund?

Yes, Best Western Plus Waterloo offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Waterloo cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very good

Rating 5 - Excellent. 428 out of 1000 reviews" "
" "5 - Excellent 43%
Rating 4 - Good. 370 out of 1000 reviews" "
" "4 - Good 37%
Rating 3 - Okay. 110 out of 1000 reviews" "
" "3 - Okay 11%
Rating 2 - Poor. 52 out of 1000 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 40 out of 1000 reviews" "
" "1 - Terrible 4%




Staff & service




Property conditions & facilities



1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was booked and paid in full through Expedia. At check-in, they could not find the reservation. They proceeded in charging for the room again without my authorization. They asked to take a deposit of $100 and then took full payment for the room, in effect getting a double payment. I wasted hours trying to get them to correct it, and still waiting for my double charge to be resolved. This was a horrible place, every employee had a different story, I don’t know who was being honest with me. At check-out, I was told that they explained that they had cancelled my reservation, never advising Expedia or me. Will never stay at a Best Western again. The overall hotel premises, the hallways were littered with food wrappers. Did not try the complimentary breakfast, it was too annoying to be on their premises. Strongly advise that you do not go to this place.
Stayed 2 nights in Nov 2022

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great place. Friendly staff.

1/5 Terrible

Liked: Cleanliness
Disliked: Property conditions & facilities
1. When I tried to check in there was no record of my reservation - luckily there was still a room available at the same rate. 2. Took at elevator to the 2nd floor with two pieces of heavy luggage, only to find I still had to negotiate a flight of stairs to get to my room 3. Got to the room but the key card didn't work. The Expedia emails didn't have a telephone number for the hotel. Had to get the number from 411, It rang for over three minutes and answer. Finally got through - a front desk staff came with another key - it didn't work either. Got in with the master key. Then the staff reprogrammed the door - still didn't work, so ended up without a useable key, and told I could get someone from the front desk whenever I wanted in my room. Sheesh! 4. Notice the room was warm - 25 degrees. Tried to adjust, Set to cool and 22 degrees, temp went up to 27. The window would only crack open 2 inches. 5. There were kids running up and down the hall and a lot of garbage piled up in the hall. 6. The TV did not have all the TSN channels, so was unable to watch the Rugby World Cup match on TSN 5 between Canada and the USA. 7. Tried to upload 400 photos - the Internet download and upload speeds were only 5.0MB/s and 4.8MB/s respectivbely - and they call it high speed Internet! 8. The only good things about this stay was a got a parking space very close to the front doors, and it was convenient to Laurier University where I attended football game and a rugby match.
Stayed 1 night in Oct 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location on the north side of Waterloo made it easy to visit all those quaint villages like St Jacobs nearby. Easy to access Kitchener. BWP was good value for money (as usual).
Stayed 1 night in Oct 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious Easy check in and check out Long wait for elevator as only one for cleaning staff and visitors
Stayed 1 night in Oct 2022

4/5 Good

Liked: Cleanliness, staff & service
Property was well kept , rooms wher clean
Stayed 2 nights in Sep 2022

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Reception coffee was not available, station empty and dirty. Breakfast was almost 2 hours late and eggs were frozen
Stayed 1 night in Oct 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service, property conditions & facilities
When we went to check into our room at 11:30pm we were told that they were overbooked for the night and we didn’t have a room. Apparently someone was “supposed to call us” but never did. Huge disappointment as we had to book somewhere further last minute and pay over $120.00 more.
Stayed 1 night in Oct 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Clean rooms and friendly staff.
Stayed 2 nights in Sep 2022