Search Chalets in Kensington Metropark

"It was very beautiful very clean, but one of the amenities I put in that I was looking for in a hotel was a hot tub so that is part of why I picked their and their hot tub was down when I got there. That was kind of disappointing."

"I never even got to stay there because it was the wrong hotel so I called because I went through Hotels.com so I called the hotel like they told me too to ask them if they can cancel the lady canceled my room and said that I was gonna have a refund and never received it"

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."

"There was no hot tub, indoor pool was cold, very cold, breakfast was the worst I have ever eaten in a long time. Also the breakfast supposed to be till 10 but by 9:45 everything was removed. Way understaffed "

"Website indicate hotel had indoor pool. Picked specifically so we could use pool after long day of travel. Arrived and found pool was closed for maintenance. Highly disappointed should have been clearly notified when booking that pool would be closed. Otherwise was ok"

"The room was the best we"ve ever stayed in for the price. Room was exceptionally clean, great comfortable beds and pillows, quiet, well maintained, and easy access to. The do not offer breakfast but you can either make your own in the kitchennete or eat out. Tip...Lena"s Kitchen is fantastic. I didnt add any photos but the room looks just like advertised. "

"Checking in was slow, rooms are old but clean and confortable. Only 2 elevators working so it was very slow going up and down. Breakfast and night drinks were great. Very small and cold pool and crowded."

"Stayed while in town for a wedding weekend. Loved the gorgeous hotel and grounds, attentive, friendly, front desk staff, and well-appointed quiet room. Would definitely return when I have more time to explore outdoors in warmer weather."

"Very nice! Clean, quiet, very nice hot tub and pool. Staff was very nice and helpful! Close to a lot of different restaurants and stores. Will come again "