Sandman Hotel & Suites Kelowna

3.0 star property
Kelowna hotel in Dilworth Mountain Estates with 2 restaurants and fitness centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sandman Hotel & Suites Kelowna

Reception
Interior
Interior
Reception
Fridge, microwave, coffee/tea maker

Reviews

6.8 out of 10

Popular amenities

6.8 out of 10
Guest amenities rating.
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Housekeeping
    Housekeeping
The price is ₹6,418
₹7,575 total
includes taxes & fees
15 Oct - 16 Oct
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Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Premium bedding
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed, Tower

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8

What's nearby

  • Orchard Park Mall - 3 min walk
  • Kelowna Golf and Country Club - 2 min drive
  • Kelowna General Hospital - 5 min drive
  • Waterfront Park - 5 min drive
  • Prospera Place - 5 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪A&W Restaurant - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel located in Dilworth Mountain Estates
Consider a stay at Sandman Hotel & Suites Kelowna and take advantage of dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the hot tub. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and motorised watercraft on-site
  • ATM/banking services, multilingual staff and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 220 individually decorated rooms include thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch TVs with cable channels
  • Wardrobes/cupboards, recycling and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorised watercraft
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities are closed on Sunday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Does Sandman Hotel & Suites Kelowna have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on 15 Oct 2024 start from ₹6,418.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandman Hotel & Suites Kelowna pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sandman Hotel & Suites Kelowna?

Self-parking is free at this property.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites Kelowna?

Checkout is at 11 AM.

Where is Sandman Hotel & Suites Kelowna located?

Located in Dilworth Mountain Estates, this hotel is within a 10-minute walk of Orchard Park Mall and Orchard Park Shopping Centre. Mission Creek Regional Park and Planet Lazer are also within 1 mile (2 km).

Sandman Hotel & Suites Kelowna Reviews

Reviews

6.8
Rating 10 - Excellent. 380 out of 1385 reviews" "
Rating 8 - Good. 333 out of 1385 reviews" "
Rating 6 - Okay. 271 out of 1385 reviews" "
Rating 4 - Poor. 220 out of 1385 reviews" "
Rating 2 - Terrible. 181 out of 1385 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

george

Travelled with partner
The pool and hot tub seem to always be out of order when stay there
Stayed 1 night in Sep 2024

2/10 Terrible

Gerry

Disliked: Cleanliness, property conditions & facilities
Horrible quality rooms, this hotel needs a total redo inside the rooms
Stayed 1 night in Sep 2024

4/10 Poor

Francis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bar staff, terrible people skills. She sat at booth in the corner. No wifi; I brought it with the lobby staff, all they said "were looking into it. no alternatives provided
Stayed 1 night in Sep 2024

2/10 Terrible

Samantha

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the $$. Pool and hot tub was under maintenance during our stay. Housekeeping did not clean our room during our entire stay. Lots of homelessness in area, especially at night. Rooms outdated and not very clean. The carpets smelled old. The blinds in our room did not fully close, so we felt like we had no privacy. It was also obvious that the blinds never got cleaned as there was a thick layer of dust on each blind. The bathroom had damage to the wall where the towel rack was located, and it was patched over like a quick fix and very unattractive. The wood cabinet in the bathroom was old and worn out. I would choose NOT to stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVER ALL A GOOD CLEAN PLACE TO STAY LONGER WAIT FOR CHECK IN THEN EXPECTED AS WE HAD ALREADY DONE SO EARLIER IN THE DAY AND THEN THE DOOR KEY CARD HAD NOT BE REGISTERED SO HAD TO SEE STAFF AGAIN. GOOD COFFEE/TEA MACHINE BY RECEPTION. WOULD STAY AGAIN IF NEED BE
Stayed 1 night in Aug 2024

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Sandman hotels are showing their age everywhere, and this property is no different. I am always left feeling i should have spent more elsewhere than saved a few dollars and stayed at a Sandman. Underwhelmed
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Stayed 1 night in Aug 2024

8/10 Good

Chelsea, Edmonton

Stayed 3 nights in Jul 2024

6/10 Okay

Sandeep

Disliked: Property conditions & facilities
Both the pools were out of order.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shagufa

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was close
Stayed 1 night in Sep 2024

8/10 Good

Jenna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and efficient with their front staff. However our room was never made throughout the weekend even with out the “do not disturb sign on the door”. Very convenient to have Denny's restaurant attached!
Stayed 4 nights in Jul 2024

4/10 Poor

Patricia

Stayed 1 night in Aug 2024

6/10 Okay

Ardis

Travelled with family
Disliked: Amenities, property conditions & facilities
Location and the conditions of the hotel overall
Stayed 1 night in Aug 2024

6/10 Okay

Andrea

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool and hot tub outta commission, equipment in the gym not working.
Stayed 2 nights in Sep 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good. Swimming pool is not opening. I like the kitchen and two TVs in the each room.
Stayed 5 nights in Aug 2024

6/10 Okay

Sonja

Travelled with family
Disliked: Amenities
I wish there was a note that the pool was not usable. I booked specifically seeing the photos of the pool and wanting to use it. Pretty disappointing to not get to use it and that’s there was nothing on Expedia or the sandman website for it. Also there were cobwebs on the walls which makes me not very confident in their cleaning practices.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jessie

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

haitao

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great, location is quite good.
Stayed 3 nights in Aug 2024

6/10 Okay

Dennis

Travelled with pets, Travelled with partner
Liked: Cleanliness
Only thing something i like it Dining places are close by ..Comes under the budget cause of No pool and Hot tub working . No breakfast included . A/C inside the room makes terrible noise whole night . C/O about it next day and got changed the A/C unit and got some complimentary coupons for Bfast. Next time think twice would go experiment other places...
Stayed 2 nights in Aug 2024

4/10 Poor

Mark

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The pool was out of order and not mention in the booking information
Stayed 3 nights in Aug 2024

4/10 Poor

Tracey

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately our room was not ready at the 4pm check in time and we had an event to be at, at 4:45pm so we’re hoping we could check in earlier. The room was in the tower and was very large and clean. We were out all day and returned in the evening to find our room hadn’t been cleaned which wasn’t a big deal but we wanted fresh towels. When we called the front desk to inquire we were told we should have put the sign out. The only sign we had in our room was a “do not disturb” and we were not told this when checking in. The lobby of both the main hotel and tower were not very tidy.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Mitchell

Stayed 1 night in Aug 2024

8/10 Good

DALE

Liked: Cleanliness, amenities, property conditions & facilities
It was only for one night stay. Everything was fine.
Stayed 1 night in Aug 2024