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"Great pool for everyone "

"I stayed 2 different nights here. The first night (Feb 17) was excellent. I was happy with everything. The 2nd night (Feb 24)was not so great. I was unhappy with my room location as there was construction adjacent and a mosque close by (did not want the 4 a.m. call-to-prayer). I asked for another room and they gave me one near the outdoor bar/pool that had floor and shower vent/drains that smelled of sewer. I had to cover the drain holes with trays and such from the room to alleviate the gross odor. Otherewise the room was great."

"Great hotel and would highly recommend"

"The way lotion and handwash was provided, in small corked bottles, was a bit strange and the free mini bar consistent of pringles and a chocolate bar. But those are very minor details, the staff were great, the breakfast bar was amazing and truly enjoyed the one night I stayed there. I would recommend it. "

"Very nice hotel throughout. Comfortable room, excellent kind and friendly staff, delicious and varied breakfast!"

"We cannot fault it, the staff , they were amazing, so accommodating,the pool area was good with lots of sunbeds , never over crowded at breakfast .would definitely recommend "

"Pool was great and very big and clean"

"The manager was kind enough to provide free airport pick up as we had requested it as we are loyal customers he was kind enough to provide it and also gave us an up grade to a Villa room which was good as most of the deluxe rooms are out of service due to heavy rain which had flooded the rooms. The Rama is in the process of refurbishing their rooms which really needs it big time. The room we had was refurbished and was clean and comfortable. Tha staff are amazing. Kind helpful courteous and warm. Customer service is exceptional. Sadly the pool was closed due to flooding which was a dampener! But out of their control. Would recommend this hotel. Amazing staff. "

"I came to Bali to check out hotels for my guests to stay at for my upcoming birthday party. I was looking to book 30 rooms. At first, I thought I found the spot. The staff was great. The greeting was so warm, and the service was great.. However, the staff didn't offer a refund after giving my entire group food poisoning. The room had roaches; they fed us rotten eggs; we had to call the doctor to treat our illness. Needless to say, we won't be staying here for my party :( Youve been warned!!!"