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"The shuttle service was such a great amenity!"

"Walkable from nearest train station and convenient to stay for early morning flight. Hotel runs a direct shuttle bus to the main terminals, which we caught. A queue forms in the reception area for the shuttle, we queued up 15 minutes before departure, though it is first come, first serve. The dinosaurs and robot on the front desk were fun. My daughter loves dinosaurs, so it was a bonus. The room was fine for our one night stay."

"Worth more than the price I paid"

"Friendly staff. "

"Very nice ! Stayed over 6 days total and very happy with accommodations and staff "

"Stay on the premium floor with welcome drinks and dining options included. Perfect place to stay with a morning flight out of Haneda! "

"This hotel had the best hospitality and full spa services at the onsen, which was absolutely the highlight! Reception staff were all super friendly and helpful. Shopping is right next door with lots of food options as well. Taking public transit also convenient as everything is connected indoors. The only complaint I had was with housekeeping staff, who couldn’t communicate well in either Japanese or English and showed up at the door despite us having notified front desk the night before that service wasn’t needed the next day. "

"very professional clean hotel"

"Customer Service was excellent. I appreciate the hard working receptionist who gave me directions."