Search Castles in Kauai

"Rooms were VERY ran down. I asked to be moved to another room because my room was full of rust and I have a crawling baby. I had to keep her in a pack and play 90% of the time in the room. They never followed up with moving me rooms. VERY overpriced for such a ran down community. Staff was decent. I did feel very rural to a lot of areas. "

"Clean room super business friendly and informative "

"Lovely property and wonderful as well as attentive staff. I think it is not 5 because the property is dated. We were there only for one night. They kept our baggages in store until we were ready to come back to the airport. "

"Pretty clean but dated. No kitchen. Small fridge. Cafes nearby. Good enough for a late night arrival. Bring ear plugs! "

"You can't beat this location, great food, nice room & lanai, super convenient shuttle"

"My husband & I booked a villa for a month-long stay. He has residual physically difficulties as a result of strokes he suffered in 2006.The first several days were highly stressful. I specifically selected a villa with a roll-in shower. Prior to our departure from CT, I called to confirm the bathroom in our villa was handicap accessible with a roll-in shower. I was advised the reservation did not include these requirements. The reservation was updated to include the requirement. Upon check-in we were advised we were assigned temporary accommodations (2 days) until a unit with a roll-in shower would be available. The villa we moved to on the 3rd day also DID NOT have a roll-in shower. A step-up/in shower is not safe for him. We contacted the front desk to have a supervisor witness the unsafety of him entering & exiting the shower. The maintenance staff made every effort to make the shower in the villa safe but could not. Ultimately, we were moved to a 3rd (upgraded) villa in a much nicer (quieter) section with the required bathroom accommodations. After the accommodation issues were resolved the remainder of the stay was highly pleasant. The front end & maintenance staff were very professional & responsive. The cleaning staff did a good job & was also very pleasant. The property & villas are well maintained & pretty."

"The roomwas fantastic and the staff were were very friendly and always willing to help. The view from the room was outstanding. "

"Great place"

"Not sure if it was due to the humidity or not, but the floors felt a little sticky. Other than that, the room was clean and comfortable. The walls in the villas are a bit thin, our neighbor had a rave party at 7am and it sounded like they were in the room with us. A little disappointing that they don't allow a late checkout. Check in at 4pm, and out by 10am. The rates that they charge for 18 hours is a little nuts. Staff were outstanding, friendly, helpful, and efficient. "