Search Hotel Resorts in Haena

"Well the pool and hot tub were closed but got to go to the hot tub at Balihi which was fine. We stay at either place all the time."

"Nice hotel in Kapa'a. Staff was very helpful. The room a great size with oceanfront view. Pool very nice. The staff lent out bikes, beach chairs dvds and beach towels. Home made treats to greet you. We had a lot of trouble with the wifi not working. The front desk said they were changing carriers. Basically didn't work half the time. "

"Lovely place to stay. Great location. Really enjoyed the morning Yoga classes. "

"Kitchen is fully equipped. In room washer and dryer are convenient. Quiet place to stay."

"It was a great location and the room was well supplied. We loved everything about it. "

"Serine setting, kind staff, comfortable accommodations. Great time. "

"We stayed at One Hotel in Hawaii for the first time and overall, our vacation was great and the hotel itself was excellent. However, we were a bit disappointed with the staff. My husband’s birthday was coming up and I mentioned it several times in advance, but they made a lot of mistakes. They brought the cake on the wrong day, and when the actual day arrived, I had to remind them. They also congratulated me instead of my husband. At checkout we were also charged $70 for items from the minibar that we never used, which was quite unpleasant to see from a hotel of this level. I contacted the hotel about these issues afterward but unfortunately did not receive a clear response. Please be attentive and double-check your final bill."

"We booked the ocean front Shearwater resort. I emailed and had a phone conversation to confirm we would not be moved to a non ocean front resort as I had seen others in reviews had been. When we arrived to check in at sister resort Ko’a Kea, then go to our oceanfront we were advised we had been moved. The facility and room were nice but not ocean front. We were refunded 1 night stay but then charged again so now having to deal with getting double charges reversed. Front desk and management were understandable of our frustration and kind, but when you are booking ocean front it should be ocean front. "

"Cottage was really clean and everything was smooth, except that the cottage given to us is on the basement and I had to stomp and flush a giant centipede after being scared quite a bit about the stay on the ground floor. "